Student Support Specialist

• excellent tuition remission benefits
• outstanding health benefits plans and rates
• 12 paid holidays each year
• 28 days of paid leave (not including the paid holidays) earned each year
• great retirement plan

This position provides support to the Office of Disability and Access Services in its work with students with disabilities, as well as the faculty and staff involved with these students This position manages the logistics of student disability services (i.e. testing, note takers, technology requests, alternative format book orders, etc.); triages student issues and refers to appropriate staff; and supports promotion and publicity of both the Office of Disability and Access Services and the Office of Student Support. Reporting directly to the Director of Disability and Access Services, this position is to support initiatives and programs; aid with programming efforts; and support all core functions within the Office of Disability and Access Services.
We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy. Please save your required cover letter and resume as one document and attach it in the resume location.
Key Responsibilities
Works as a member of the student support team within the Office of Student Support to ensure student needs are addressed in a manner that supports student success and retention while providing a central point for office management. Assists with the preparation and implementation of student development programming to include Executive Function support and other supports for students with disabilities. Provides logistical support for promotion and publicity for the Office of Student Support.
Manages logistics of disability accommodations including all aspects of student note takers, accommodated testing, and alternative textbooks.
Handles procurement concerns with regular vendors and individual purchases; support budget manager. Coordinates orders of all supplies and technology for the Office of Student Support. Serves as primary p-card holder for office. Enters routine purchase requisitions for supplies, equipment, and note-taker stipends.
Supervises management of information requests from both internal and external constitutes and provide oversight to file retention processes of highly confidential student records including, conduct and compass files. Performs other related duties, as assigned.
Required Education and Experience
Education: Bachelor’s degree.
Experience: 1 year experience in higher education in student support/service areas. Substitution of education and experience allowed on a year-for-year basis.
Preferred Education and Experience
Education: Bachelor’s degree in education, counseling, or human services or related degree
Experience: 2-3 years of prior experience providing support to students with disabilities. Experience with assistive technology, budgets
Required Knowledge, Skills and Abilities

• Excellent communication skills
• Must be self-directed and possess strong organizational skills.
• Strong proficiency in Microsoft Teams
• Strong proficiency in Power Automate or Google Forms
• Familiarity with Assessment
• Strong proficiency in Excel
• Demonstrated ability to work well independently and in teams.
• Demonstrated commitment to working with individuals from diverse backgrounds
• Understanding of policies and processes within higher education
• Demonstrated ability to help students navigate university issues and situations
• Comfort in helping students with sensitive situations
• Proficiency in the use of Microsoft Office Word and PowerPoint

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html* to apply.*
We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy. Information follows about submitting the electronic application and attaching your required cover letter and resume.
Applicant Instructions: Using Candidate Gateway to View and Apply for UBalt Vacancies
The Candidate Gateway system serves as your connection to The University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UBalt’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.
Please read and print the information below before you apply, and refer to it as you enter your application.
NAVIGATION
A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD
Before you apply:

• * Save one PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.*

When you apply:

• In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
• Then, click “Upload” to attach it.
• Click “Continue” to continue the application process.

B - ENTER DATA ON THE FOLLOWING PAGES:
Each page shows this display:
Previous Save Submit Close Application Careers Home NEXT
above and below the required data for the four categories shown above.
Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.
1. Current and Prior Employment/Work Experience:

• Enter employment information relevant to your position of interest.
• You can use the first day of the month wherever dates are required.
• After you enter your work experience, click “Save,” then click “Next.”

2. Education/Education History and References:

• Use the dropdown to enter your highest education level. Entering this information is required.
• Then, only college and university information is required. Click the plus sign to the left of the “Postsecondary Education” link to enter that information.
• For country, enter USA or click the hourglass to select another country.
• You can use the first day of the month wherever dates are required.
• Click the plus sign to the left of "References" to enter two professional references.
• After you enter your education information and references, click “Save,” then click “Next.”

3. How did you find out about us/how did you find out about the job?

• After you enter this information, click “Save,” then click “Next.”

4. Online Questionnaire/Application Questionnaire: Answer the questions requiring a yes or no response. After you answer them, click “Submit.” This leads you to the Submit Online Application page.
C – SUBMIT ONLINE APPLICATION
To apply for your selected job: When you reach the “Submit Online Application” page shown below, you must click “I agree to these terms” and then click the “Submit” button at the end of the screen. After you click “Submit,” then you will see this information at the top of your screen:
My Applications
Thank you for your interest in employment at the University of Baltimore. HR will process your application documents for the search committee’s consideration.
Note: This screen will also show additional information about the selection process and Office of Human Resources contact information.
Questions/Help
If you have trouble viewing our job postings or applying for the vacancy, contact ubhrcareers@ubalt.edu for assistance.
TO APPLY:
External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.
Internal applicants (students taking classes at UBalt and current employees) with login and password for MyUB: use the internal applicant link, log into MyUB, then click the “View or Apply for Job Positions” link on the left.
http://www.ubalt.edu/hr

• Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
• To navigate between pages, use the “Next,” “Previous,” and “Return to Previous Page” buttons.
• Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

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Job Type: Full-time

Pay: $40,487.00 - $53,626.00 per year

Salary : $40,487 - $53,626