Residential Services Specialist (BLANK AST 3)

Apply for Job Job ID 76225 Location Davis Full / Part Time Full Time Add to Favorite Jobs Email this Job

Job Summary

Under the supervision of the Assistant Director, Residential Leasing, the Residential Services Specialist is responsible for oversight of all aspects of a 10-year master lease within a Public Private Partnership apartment complex at the UC Davis Health campus in Sacramento. The master lease of 103 beds (49 units) in the ANOVA Aggie Square apartment building is geared to support students, staff and affiliates who study and work at the Aggie Square and UC Davis Health campus. This position is responsible for establishing and maintaining productive working relationships with academic units at both campuses, including School of Medicine, School of Nursing, Veterinary Medicine, Graduate Studies, Quarter in Aggie Square, and any future academic unit which may be located at the UC Davis Health campus. This is the only housing located outside of the city of Davis, for UC Davis students, requiring analysis and resolution of operational challenges unique to this location, to ensure full occupancy, student tenant satisfaction, efficient working relationship with P3 owner / operator, collaboration with UC Davis Health campus providing custodial and other collective bargaining related services, and proactive relationships with the Health Campus and Aggie Square leadership. Responsibilities include activities associated with maintaining interest lists, processing applications, offering leases for bed spaces, allocating space, assignments, room and apartment transfers, wait lists, billing, coordinating apartment turnover, and eligibility. Provide high level of customer service to students, parents, administrators, and others regarding all aspects of the application and lease process. Coordinates in person, email, virtual and phone communication and provides daily leasing office support.

Apply By Date : February 25, 2025 at 11 : 59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and / or certification if required of the position

• High school diploma or equivalent experience.
• 3 years experience working within apartment community or on campus housing program to support leasing or contracting tasks
• Experience establishing goals and workload priorities, handling multiple tasks and complex projects simultaneously, distributing effort among projects with conflicting priorities, and meeting deadlines.
• Experience performing high-level analytical work, including analyzing complex information from various sources, conducting independent research, presenting large quantities of data in an understandable format, and using independent judgment to propose strategic recommendations, solutions, and execute programmatic goals to facilitate decision-making.
• Experience using excellent interpersonal, verbal, and written communication skills to interact and communicate clearly, effectively, and professionally in person, via email and over telephone with individuals of varying backgrounds and perspectives (students, university staff and third party university affiliates)
• Experience utilizing various software programs, including word processing, spreadsheets, and database management tools, while maintaining confidentiality and ensuring the security of sensitive data, including FERPA and other confidential information.
• Experience the preparation of various correspondence, reports, policies and procedures, agreements, training documents, and presentations.

Preferred Qualifications

Key Responsibilities

Department Overview

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owner / managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at http : / / www.housing.ucdavis.edu. Student Housing and Dining Services has adopted the following Diversity, Equity, and Inclusion statement : Student Housing and Dining Services, is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life-long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion.

POSITION INFORMATION

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC : https : / / ucnet.universityofcalifornia.edu / labor / bargaining-units / index.html

Physical Demands

Mental Demands

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit : https : / / policy.ucop.edu / doc / 4010393 / PPSM-20

For the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

To learn more about our background check program, please visit : https : / / hr.ucdavis.edu / departments / recruitment / ucd / selection / background-checks

Salary : $28 - $41