Practice Manager

Migraine Center

Full Time

83463BR

Job Summary

Under the general supervision of the Neurology Nurse Manager, the Practice Manager will work independently and have primary responsibility for the supervision of administrative/clinical staff. The Practice Manager will be responsible for supervising the operational, human resource, administrative and business functions of the Neurology practice. The Practice Manager must have the ability to perform and prioritize multiple tasks and work well with staff, patients and providers. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with faculty, staff and patients in a complex environment. The Practice Manager is considered the subject matter expert and oversees administrative staff and operations for the Adult Neurology practice as well as some inpatient activities. Takes an active role in team building opportunities to improve patient, provider and staff experience. Responsible for smooth clinic operations for all providers.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $87,900 - $131,800 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF Headache Center provides comprehensive care to relieve the most debilitating chronic headaches. Outpatient services include but not limited to: New & established Telemedicine and in-person visits, Botox and anesthetic injection clinics. Inpatient services are an elective admission program coordinated with Dignity/Saint Mary's Medical Center partnership, where patients stay 4-5 days and receive infusions to break the headache cycle. The department is staff with four full time physicians along with nurses, nurse practitioners, medical assistants, and practice coordinators; 10 FTEs total.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 3-5 years overall experience in related field
• Demonstrated skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with a clinic(s) / center(s). Strong knowledge of practice operations.
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• Strong interpersonal skills for effective collaborations and problem solving with all levels of management and staff, consultants and outside agencies.
• Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex information in a clear and concise manner.
• Strong knowledge of business software and specialized applications and data management systems used in clinic / center patient care.
• Previous EPIC experience
• Demonstrated management or leadership skills.
• Experience with ambulatory practices
• Previous experience in medical office registration, scheduling and, or, billing.

Preferred Qualifications

• 1-2 years of supervisory/management/leadership responsibilities/experience
• Previous Neurology Clinic experience
• Previous Headache Clinic experience

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

004171 AMBUL CARE ADMSTN SUPV 2

Job Category

Administrative Support, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mount Zion (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday