Billing Supervisor

Full Time Days 8 Hours M-F The Billing Supervisor aka Non Government Follow Up Supervisor oversees A/R Follow-up, denials, underpayments, and Credit Balance Resolution. Support, oversee, and manage the performance and productivity of the team. Assist team members in achieving individual Key Performance Indicators and department goals. Implement and monitor strategies to improve outstanding Accounts receivable.

Assess workflow prioritization daily to confirm AR metrics are achieved. Collaborate with contracting liaison to implement changes needed to address payer contract changes. Escalate accounts issues to Payor Provider relations representatives to assist with the resolution of problematic accounts and attend meetings to discuss. Escalate billing issues to the Billing manager to resolve claim denials. Oversee Performance Monitoring and processes and implement corrective actions when necessary.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. The annual salary range for this position is $78.9-$167.3 and the min. entry point is $86k , based on experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Bachelor's degree in a related area or four years of relevant experience.
• Five years or more of experience in a hospital billing office environment or revenue cycle functionalities.
• Five years or more of working knowledge of the rules and regulations of Medicare, Medi-Cal, managed care, and commercial insurance.
• Demonstrated supervisory, organizational, and customer service skills to effectively supervise and prioritize the activities of subordinate staff and to manage the complex workflow and multiple priorities involved with billing and/or collections operations.
• Thorough knowledge of medical and insurance terminology, and billing and/or collections internal procedures and external regulations
• Solid knowledge of human resources management policies, with the ability to evaluate and document human resources matters and performance.
• Strong skills in quality customer service. Interpersonal skills to manage conflict and collaborate effectively with all constituent groups, including patients, physician offices, third-party payors, attorneys, outside agencies, and clinical and administrative personnel across departments.
• Solid leadership skills to coach and improve staff performance. Ability to provide a thorough and accurate review of complex subordinate work and to oversee the coordination of ongoing tasks and projects over extended periods.
• Skilled in written and verbal communications, with the ability to serve as a resource, to convey complex clinical finance and business information clearly and concisely, and to prepare and present a variety of reports and analyses.
• Computer proficiency in all relevant hardware, software, and specialty information systems used throughout the department. Ability to synthesize data and utilize computerized systems to produce meaningful reports on department operations.
• Strong critical thinking skills, with the ability to quickly analyze and evaluate complex and difficult problems, determine appropriate levels of intervention, and develop and apply solutions.
• The ability to work onsite in Emeryville when required.

n/a Certifications (preferred):

• CPC or RHIA
• Epic PB or HB Application

Salary : $86,000