HR & Payroll Specialist

Position Summary :

Do you have strong customer service experience in an office environment? Our Human Resources department invites qualified candidates to apply for our HR & Payroll Specialist opening! This is an entry level position which is full time benefit eligible and offers health, dental and vision insurance, retirement, disability, tuition assistance for you and your dependents, vacation / sick accrual and holiday pay.

Provides excellent customer services to all visitors and callers, internal and external; handles complex issues received by email, telephone or office walk-ins and applies critical thinking skills utilizing approved handbooks, UD policies and procedures; assigns and forwards messages as needed to core units within Human Resources. Assists and explains Payroll and HR related forms during the onboarding process and provides timely assistance to all current and former employees regarding forms and processes; assists with payroll processing of the University's biweekly and semi-monthly payrolls. This position performs data entry tasks with timesheets, tax forms, electronic new-hire forms, and related input from HRIS & Payroll Services and Student Employment.

Minimum Qualifications :

High school diploma or equivalent with minimum two years of demonstrated face-to-face customer-service experience.

Excellent customer service skills and the ability to remain efficient during stressful situations.

Ability to adhere to strict deadlines.

Organizational skills.

Knowledge of payroll processing or timekeeping administration for employees.

One year of experience providing administrative support in an office environment.

Competency in Microsoft Office and the Google suite of products.

Ability to maintain a high degree of accuracy and attention to detail.

Ability to multitask.

Ability to maintain confidentiality.

Ability to sit in front of a computer for long periods, use a telephone and other office machinery.

Ability to lift up to 25 pounds.

Effective written communication skills, grammar, punctuation and spelling.

Ability to read and write in the English language.

Experience working with people from diverse backgrounds and at all levels in the organization.

Preferred Qualifications :

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following :

Two or more years experience providing administrative support in a human resources or payroll department.

Experience in higher education.

Knowledge of applicable federal, state and local payroll regulations.

Experience processing Form I 9. Experience with E-Verify.

Demonstrated critical thinking and problem solving ability.

One or more years of Banner HR / Payroll experience.

Demonstrated ability to communicate in a clear and concise manner over the telephone, in person and by email.

Demonstrated ability to quickly adapt to customers' needs.

Proficiency with Microsoft Office and the Google suite of products.

Experience working well under pressure and meeting deadlines.

Demonstrated experience maintaining confidentiality.

Professional demeanor and the ability to exhibit good judgment on work related matters. Proven experience handling difficult interactions with tact and composure.

Knowledge of and sensitivity to a Catholic Marianist work environment.