Manager, Structural Services

PAY GRADE: 32E

CONTEXT OF THE JOB: Under limited direction of the Associate Director, the Structural Manager oversees all structural service operations and manages the daily activities of a multi-trade

Responsibilities

workforce for the Facilities Building Maintenance & Operations Department. The Structural Manager coordinates the activities of outside contractors working at the University. MAJOR RESPONSIBILITIES:

• Oversees the supervision of the Building Maintenance & Operations Supervisor and other assigned personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Administers the AFSCME contract, including participation in the grievance procedure; collaborates closely with other Facilities departments, units, and management levels.
• Manages multi-craft activities involved in preventive, scheduled, and emergency maintenance, repair, and renovation of buildings and grounds.
• Surveys projects to ascertain conditions to properly assign manpower and coordinate the procurement and delivery of the required materials.
• Develops or assists with the development and implementation of policies and procedures
• Oversees activities of contractors, vendor personnel, and suppliers. Monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
• Develops and implements systems to maintain records on employees and equipment and supply inventories.
• Ensures and enforces safe working conditions and University regulations; investigates and ensures the proper completion of accident reports.
• Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices. Maintains all MSDS related information for shops and manages all customer MSDS concerns in field.
• Participates in the development and management of annual operating budgets for the operating unit.
• Participates in various Management development programs.
• Administers the proper completion and submission of time records, material delivery slips and vendor invoices.
• Prepares reports and maintains records concerning the maintenance or repair of equipment and facilities.
• Assists in the hiring of new employees and makes recommendations for their promotion and transfer. Trains employees on the job and in training sessions.
• Coordination, planning, and management of Request for Service work with Project Planning & Deliver as well as Requested Services Manager for application and execution of work continuity
• Coordination planning and management of residential plans, upgrades, repairs and/or Residence Life and Housing needs for student life engagement. Essential that this position be a liaison between RLH and FREAS for continuity of service and demand.
• Performs miscellaneous job-related duties as assigned.
  
  

QUALIFICATIONS:

• Bachelor’s degree and five years’ related experience, or a combination of education and/or related experience.
• Supervisory/Managerial experience leading maintenance operations.
• Effective oral and written communication skills.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in organizing resources and establishing priorities.
• Ability to foster a cooperative work environment.
• Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments. Ability to work effectively with a wide range of constituencies in a diverse community. Employee development and performance management skills.
• Ability to maintain record keeping systems and procedures; follow and enforce safety procedures and make administrative and procedural decisions.
• Knowledge of building materials, emergency maintenance, contract documents and specifications, budgeting, cost estimating, and fiscal management principles and procedures.
• Skill in the use of computers.
• Ability to interpret financial data and prepare financial reports, statements and/or projections.
• Knowledge of federal, state, and local codes and ordinances pertinent to facilities construction, and maintenance.
• Ability to coordinate and/or supervise independent contractors.
• Project planning skills.
• Ability to coordinate quality assurance programs.
• Ability to resolve customer complaints and concerns.