Program Coordinator

Job Summary
The person in this position coordinates all aspects of the visitor experience at the UGA Marine Institute, from booking reservations to facilitating visits to supporting education and outreach. The person in this position serves on the UGAMI leadership team. This position requires irregular hours and residency on Sapelo Island (housing is available at UGAMI). Start date is June 1, 2025.

Responsibilities

• Visitor Reservations – Schedule all visitors to the institute. Respond promptly and professionally to email and other inquiries; maintain up-to-date bookings calendar; complete ferry reservations; ensure paperwork is complete (including visitor request forms, liability waivers); coordinate housing and vehicles; maintain accurate and complete records for invoicing and performance metrics (e.g., number, origin, purpose of visit, facilities usage).
• Facilitate Visits – Arrange to meet visitors at the ferry and make sure they have housing, vehicles, and other requirements met (e.g. lab space, boat trawl, etc.); provide in-person orientations to go over UGAMI policies and procedures; provide tours of facilities; help arrange on-Island activities (e.g., Island tours; meals); provide logistical support for group meals and ensure kitchen permits are maintained and personnel are appropriately trained; manage complaints; assist with queries; be available to groups for ad hoc support as needed (including nights and weekends).
• Education and Outreach – Be able to speak knowledgeably about UGAMI history, research and educational activities; contribute to UGAMI website and other social media communications; write regular e-mails regarding upcoming visits; maintain staff and visitor listservs; help coordinate special events.
• Administrative Support – Serve on the UGAMI leadership team; work with the director to implement visitor policy; coordinate visits with facilities manager, lab manager and housekeeping; help with planning and projection of facilities use. Assist with gift shop; help host special visitors; other duties as needed.

Qualifications Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate.

• Strong people skills and ability to lead and work as part of a team
• Customer service/hospitality experience preferred
• Demonstrated written communication skills
• Experience in administrative duties related to scheduling, record-keeping, and other clerical work
• Good organizational skills; attention to detail
• Familiarity with typical office software such as Microsoft Office suite, Adobe Acrobat, and cloud-based file sharing programs such as One Drive and Google Drive preferred
• Familiarity with social media platforms preferred
• Background in biology or related science and knowledge of barrier island habitats preferred
• Prior relevant field station experience preferred

Applications will be accepted until position filled, so you are encouraged to apply as soon as possible. For full consideration apply by March 21, 2025. More information and applications are found through this link https://www.ugajobsearch.com/postings/415134. We look forward to hearing from you!

Job Type: Full-time

Pay: $46,000.00 - $50,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $46,000 - $50,000