Senior Web Content Manager

Position Details

Position Information

Position TitleSenior Web Content Manager

FLSA ClassificationEX

Reports toDirector of Web and Digital Strategy

Salary RangeE

Weeks Per Year52

Work Week40 hours (minimum)

Position Summary

Assumes responsibility for managing, implementing and maintaining a cohesive content strategy for hartford.edu through the execution of website edits, maintenance and technology, and managing the overall health of the University's website and web tools. Serves as lead and subject matter expert for the University's Content Management System (CMS), Cascade and works with internal constituents to design and maintain individual departmental and / or collegiate websites in an effort to comply with University web and brand standards as well as applicable University policy. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University's students.

Hiring RangeThe budgeted starting salary for this position is $65,000 to $71,500 depending upon experience

Key Responsibilities

Key ResponsibilitiesManages, creates, and maintains the University's main website, secondary and tertiary pages using the CMS, adhering to University brand guidelines for consistency. Works directly with the director on strategic needs and overall content strategy for hartford.edu, including new builds, front-end and back-end web development, content creation, management of digital assets, and workflows within the CMS. Promotes and monitors site updates following Search Engine Optimization (SEO) and web governance standards. Provides technical support to Content Management Systems (CMS) end users across campus and supports site enhancement and maintenance efforts in the delivery of new web and mobile applications.Manages the integration and management of third-party platforms in relation to the University's website including, but not limited to, YouTube, Juicer, Site Improve, Acalog, 25Live, Slate CRM, and Clive. Serves as the primary liaison on technical support inquiries from CMS users on campus. Analyzes web performance metrics with members of the web and digital team to ensure alignment with overall enrollment and marketing goals. Assists in the design and implementation of school / college and departmental webpages as well as microsites to ensure smooth transition across multiple platforms and browsers. Collaborates with members of OMC to maintain UHart's visual identity and consistency with brand and message guidelines throughout all of hartford.edu.Assists in the management of external web partners, including proposals, development, and end- of-contract reporting and analysis. Troubleshoots internal technical complications within the CMS, identifying solutions for practical issues in an effort to support and facilitate problem resolution. Troubleshoots routine technical service problems by identifying, researching and diagnosing basic problem and restoring access as quickly as possible. Ensures web compliance to meet necessary accessibility standards, including Americans with Disabilities (ADA).Establishes, cultivates and maintains effective working relationships with internal constituencies. Delivers technical training to staff and faculty on the CMS system in an effort to educatecommunity users regarding creation, update and maintenance of their websites. Creates, develops and implements style guidelines for University website consistency.Provides recommendations for short and long range strategic planning which support efforts which assist the University's web presence in remaining current with technologies available. Researches new web technologies.Serves as the lead liaison with Information Technology Services (ITS) to identify solutions for practical issues and support problem resolution. Researches and provides recommendations for office hardware and software updates.Performs other related duties as assigned.

Posting Detail Information

Posting NumberPS1003P

Working Conditions

Normal office situation.Remote working options available.

Education

Bachelors' Degree required.

Physical Effort

Typically sitting at a desk or table.Intermittently sitting, standing, stooping. Light lifting or carrying 25 lbs. or less.

Special Skills

The ability to work effectively with diverse groups.Technology knowledge : MS Sequel Server, ASP, ADO, HTML, XML, RSS, JavaScript,

VBScript, AJAX, CSS, IIS, Flash Video Required software knowledge : Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Acrobat, Microsoft Office, Google Analytics.

Desired Start Date

Position End Date (if temporary)

Close Date

Open Until FilledYes

Special Instructions Summary

Quick Link for Internal Postings

Salary : $65,000 - $71,500