STUDENT SUPPORT

Salary : See Position Description

Location : Kane'ohe, HI

Job Type : Full-Time Permanent

Job Number : 2025-00549

Department : Windward Community College

Division : Student Affairs

Opening Date : 02 / 27 / 2025

Closing Date : 3 / 14 / 2025 11 : 59 PM Hawaii

Position Number : : 0096519

Description

Title : Student Support (Student Support Specialist)

Position Number : 0096519

Hiring Unit : Student Affairs

Location : Windward CC

Date Posted : February 27, 2025

Closing Date : March 14, 2025

Band : B

Salary : salary schedules and placement information

Additional Salary Information : Pay Band B, minimum $5,250 / month

Full Time / Part Time : Full Time

Month : 11-month

Temporary / Permanent : Permanent

Other Conditions : To begin May 2025.

Duties and Responsibilities :

• Under general supervision, identify and recruit prospective students into the College. Collaborates with administrators, faculty and staff on recruitment activities.
• Provide outreach services to prospective high school students. Assist prospective students in transitioning from high school to higher education and identifying viable college / career paths.
• Inform prospective students on college-related admissions and on-line registration process, financial aid application, counseling services, job placement activities, student activities, and learning resources.
• Collaborate with and support school counselors, student organization advisors, resource personnel, and faculty to promote student college / career planning, information provision on the College's programs / services / initiatives, and arranging College speakers.
• Assist high school counselors in understanding the application process for admission.
• Supports special admissions programs (e.g., Running Start, Early Admit, etc.) or alternative youth education programs (e.g., Youth Challenge).
• Assist with the development and tracking of prospective students from the inquiry stage to enrollment. Monitor and track students that were accepted to the University, but did not register for courses.
• Provide outreach services to nontraditional prospective student groups that include adult learners, military members, academic transfers, nontraditional students, various target populations, and existing business / labor employees.
• Establish effective working relationships / partnerships with educational officers, staff development coordinators in business / community organizers / agencies, and adult school officials to promote the College, its programs and student enrollment.
• Surveys and assesses opportunities to recruit through existing campus activities. Designs and executes on-campus recruitment events to promote the College and its programs to prospective students and their centers of influence (e.g. Senior Bash, on-campus tours and visits).
• Stay abreast of college-wide initiatives and coordinate with College departments and units to participate in activities. Collaborate with appropriate college staff to promote and support College recruitment activities.
• Work closely with other College departments / units (e.g., Counseling & Advising, Admissions & Records, Financial Aid, Student Life, Job Preparation, Business Office, and Instructional Divisions) for services that are required for prospective students.
• Work with the College's marketing specialist, institutional research analyst, and program counselors to define prospective traditional and nontraditional student target populations, key characteristics, and avenues of approach.
• Coordinate on-site visits to the College to promote the College and its programs, conduct informational sessions and orientations, participate in college / career fairs, or conduct social receptions and media events.
• Participate in system-wide recruitment initiatives and committees.
• Assist with program assessment.
• Facilitate the development of fliers, brochures, and / or informational material for distribution to prospective students, parents, teachers, administrators, and other centers of influence.
• Hire, train and direct student employees to support the College's recruiting efforts.
• Assist in the development and maintenance of an operational budget that may include student salaries, supplies, equipment, printing, travel and promotional items.
• Establish and maintain partnerships with community groups (e.g. private non-profits, government and social services agencies, etc.), participate in recruitment opportunities of these groups, and serve as the liaison between the College and groups.
• Work with the College's departments and instructional units in designing and executing special off-campus outreach programs (e.g. faculty and student ambassador programs).
• Assist in the planning and coordination of programs designed to assist students in transitioning to Windward Community College (e.g. Application Days, Senior Bash, Welina Windward and other FYE activities) .
• Assist in the planning and coordination of WCC campus events that provide opportunities for community members to learn more about the college.
• Other duties as assigned.
• Denotes Essential Functions

Minimum Qualifications

Desirable Qualifications

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit : .

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at : , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request : The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link :

Salary : $5,250