Manager, Access Services

Description

Are you a student-focused individual passionate about helping current students succeed? It's an incredibly rewarding experience to help a person reach their education goals - come and join us in making a difference in students' lives!  University of Health Sciences and Pharmacy in St. Louis is currently looking for an experienced Manager of Access Services to administer services to support students with disabilities.  Since our founding over 158 years ago, UHSP has provided a world-class education for health care leaders and innovators and been a place where future professionals and practitioners come together to foster a healthier society.

In this role, you will provide institution-wide advisement, consultation, and training on disability-related topics, including legal and regulatory compliance, universal design, and disability scholarship. In addition, you will work in collaboration with the Campus Life team and other University stakeholders to develop and encourage a welcoming, accessible, inclusive, and equitable environment.  This position reports to the Director of Academic Support. 

You will have the opportunity to:

1.  Manage accommodations process:  

• Develop and implement strategic plans for Access Services that align with the University's mission and goals. 
• Meet with prospective and current students to provide consultation regarding program eligibility, documentation, accommodations, and other ways to support student success. 
• Make decisions regarding acceptance or denial into the program, including approved academic and non-academic accommodations. 
• Meet with students to process program registration each semester and support their individual needs. 
• Understand and coordinate exam scheduling and other student and faculty communication through the Accommodate module of Symplicity, the University’s exam scheduling software. 
• Remain current on laws, best practices, and other topics affecting access services in higher education.

2.  Oversee the administration of testing services.

• Assist the Testing Center Administrative Assistant as they organize and administer testing services for all areas of campus.  This includes exams for students who receive accommodation and a few non-program students taking missed exams from courses.   

3.    Provide individual support to students.  

• Build relationships with students and meet with them on an as-needed basis to counsel on topics related to their disability or general student success.   
• On occasion, serve as a case manager for students supported by the Campus’ CARE team.   

4.    Supervise Access Services support staff: 

• Supervise the Testing Center Administrative Assistant.  
• Recruit, train, and support supervision of student exam proctors. 

5.    Educate and communicate with the larger campus community:  

• Provide ongoing group and individual education to faculty, staff, and students regarding issues related to disability support.   
• Collaborate with faculty and staff across campus on topics related to providing accommodation.  

6.    Manage administrative responsibilities: 

• Collect, analyze, and report data on student accommodations and assess program effectiveness to support continuous improvement and compliance. 
• Plan, allocate, and monitor the Access Services budget.  
• Plan and implement programming to support Access campus community engagement. 
• Develop, revise, and enforce policies related to disability accommodations and accessibility in compliance with federal and state regulations. 
• Serve on University committees as requested, including serving as chair of the Housing Accommodations Committee.  
• Other duties as assigned. 

Qualifications

To succeed in this role, you will need:

• Minimum: Bachelor's degree and five years of related experience in Rehabilitation Counseling, Educational Psychology, Special Education, or related field. 
• Preferred: Master's degree and at least two years of related experience in Higher Education Administration, Rehabilitation Counseling, Educational Psychology, Special Education, or related field.  
• Must have strong understanding of disability law.
• Ability to operate Microsoft Office Products and a willingness to learn to operate Symplicity/Accommodate software and other UHSP systems. 
• Ability to manage one’s emotions and those of others
• Ability to be assertive
• Quality time management practices
• High level of organizational skills
• Excellent interpersonal skills and counseling skills with a wide range of constituents.
• Strong public speaking, presentation, and and/or teaching skills
• Ability to create and support an environment that is welcoming, accessible, inclusive, equitable, and free from harassment. 
• Ability to maintain confidentiality and act ethically, including promoting ethical standards of employment and the profession.

If this sounds like the job for you here is information on how to apply: 

Go to www.uhsp.edu/employment and apply online and submit a cover letter and resume.  Review of applications will begin immediately and continue until the position is filled.   

Benefits:

UHSP offers a great benefits package including excellent, affordable health insurance, dental, vision, University-paid life and disability insurance, voluntary coverage, retirement match, and generous parental and caregiver leave, personal and University holiday, sick and vacation time. University employees have access to library resources, fitness facilities, cafeteria and university events.

AA/EOE Statement:

University of Health Sciences & Pharmacy in St. Louis values the benefits of a diverse student body and workforce. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability.  The University’s employment policy shall be supported through a continuing affirmative action commitment that embodies the standards of equal employment opportunities for all persons. EOE/M/F/Veteran/Disabled.