Security Officer

Security Officer(Community Service Officers)Division of Public Safety The Division of Public Safety is now accepting applications for 1st and 2nd shift Community Service Officers (CSO) to protect the campus community through use of proactive prevention and outreach strategies. The CSO uses community-oriented service and problem-solving techniques to routinely engage the community in programming aimed at identifying and reducing behavioral and criminal conduct that diminishes the quality of the academic experience. Duties & Responsibilities:CALLS FOR SERVICE

• May serve as primary responding officer to non-emergency calls or non-person crime calls for service that do not require the presence of a police officer; prepare written incident reports.
• Enforce University policies and guidelines including parking enforcement and special event rules.
• May assist police officers during calls for service, property handling, crime scene security, etc.
• Interpret and explain laws to the public as related to law enforcement processes and procedures.
• Operate department vehicles and equipment, to include animal control units, police radios and computer systems; may transport apprehended animals to an animal shelter.
• Complete incident reports and technical reports as required; may be required to respond to subpoenas and testify in court.
• Physical Security - Lock/unlock university buildings and verify building security. Respond to fire, security, and emergency phone alarms to determine status. Reset alarms after thorough check of the area. Provide event security at University of Illinois athletic contests and other campus events. Act as first responders to medical emergencies occurring on campus property.
  
  

PRO-ACTIVE SECURITY PRESENCE

• Conduct general patrol of the campus area on foot, bicycle or via patrol vehicle.
• Provide routine and, as assigned, targeted patrols of campus facilities and property.
• Observe for suspicious, disorderly or illegal activities. Secure evidence/property ensuring proper handling and maintenance.
  
  

PROGRAM ASSISTANCE & MONITORING

• Assist daily operations for UIPD outreach programs including: COAST/REACH, Safety Ambassadors, Safe Ride and Designated Driver Shuttle.
• Traffic Control, and physical security of campus buildings.
• Provide coordination of diverse and complex program issues which involve considerable judgement and evaluation as to political impact and issue-sensitive approaches. This may involve evaluating needs and effects, ensuring compliance, and/or providing recommendations.
• Support volunteer/student programs to effectively maintain the public safety station activities. This may involve: contacting and training participants, evaluating applications, providing guidance and interpretation of rules.
• Handle day-to-day administrative requirements of programs.
• Prepare and submit monthly reports of individual and unit work activity.
  
  

PUBLIC RELATIONS & AGENCY REPRESENTATION

• Serve as a contact person to citizen inquiries, concerns, and problems; prepare and distribute informational materials and describes support programs; provides direction for diverse community assistance programs.
• Perform community outreach, intervention, and crime prevention activities as required. Facilitating meetings and/or training associated with policies.
• Represent the UIPD at campus events.
• Schedule priorities based upon operational needs and community liaison requirements.
• Maintains extensive contact with and builds up networking between students, faculty, staff, visitors and other service providers to address diverse issues and problems.
• May function as liaison to other agencies and/or committees and commissions.
• Participate in the problem-solving efforts of various neighborhood residents; provides assistance in the development of strategies and gathering of resources.
• Other duties as assigned.
  
  

Physical DemandsWalking : FrequentlyStairs : OccasionallySitting : OccasionallyLifting/Carrying : OccasionallyPushing/Pulling : OccasionallyBalancing : OccasionallyBending/Stooping : OccasionallyKneeling : OccasionallySquatting/Crouching : OccasionallyWorking ConditionsExtreme cold : OccasionallyExtreme heat : OccasionallyHumidity : OccasionallyWet : OccasionallyTemperature Changes : OccasionallyInclement Weather : OccasionallyAdditional Physical DemandsMinimum Qualifications:

• High school graduation or equivalent.
• Valid Illinois driver’s license. (Must provide at time of applying)
• No record of conviction of a felony, or of a crime involving moral turpitude.
• Current State of Illinois Permanent Employee Registration Card (PERC).
• One year (12 months) of security experience in an in institutional or medical setting.
  
  

Knowledge, Skills and Abilities:

• Knowledge of federal codes and regulations, State statutes, City of Urbana & Champaign municipal ordinances, University of Illinois rules and regulations (Campus Administrative Manual), and UIPD standards and policies.
• Ability to take quick, appropriate action in stressful circumstances, maintain composure in emergency situations, and handle confidential information with discretion.
• Excellent oral and written communication skills, including the ability to maintain legible handwriting, type accurately and efficiently, and prepare a standardized report; candidates fluent in a second language are highly regarded.
• Ability to routinely conduct self in a mature, professional, and respectful demeanor with equal regard to all contacts.
• Ability to use established policy and innovation in solving customer service and programmatic issues
• Ability to follow directions and administrative policies, procedures, and guidelines.
• Ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment.
• Integrity, ingenuity, and inventiveness in the performance of assigned duties.
• Ability to work effectively with people from diverse backgrounds and cultures.
• Ability to adhere to the Clery Act, FERPA, mandatory reporting and Title IX reporting responsibilities.
  
  

Appointment InformationThis is a 100% full-time Civil Service 4212 - Security Officer position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The negotiated rate for this position is $23.87/hour. Day shift hours are 7:00 AM - 5:00 PM and evening shift hours are 4:00 PM - 12:00 AM. Shift assignments are based on seniority.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.Application Procedures & Deadline InformationApplications must be received by 6:00 pm (Central Time) on March 25, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. Application materials should include a cover letter, a current resume, and at least three references, including contact information.Work authorization sponsorship is not available for this position.In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jen Cochrane at walburnc@illinois.edu. For questions regarding the application process, please contact 217-333-2137.The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.Requisition ID: 1029750

Job Category: Service and Food Operations

Apply at: https://jobs.illinois.edu