Associate Chief Nursing Officer (Clinical Operations)

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

Position Summary

The Associate Chief Nursing Officer has responsibility and accountability for establishing and maintaining clinical quality, compliance, infection prevention and control, excellence in nursing practice and effectiveness and efficiency of clinical operations and the staffing office and information systems, including nursing workforce optimization, staffing resource utilization, and centralized support for all nursing departments. This position serves as facilitator of collaborative professional relationships between and among medical staff, academic programs, corporate programs, and hospital operations for the purpose of creating a healing and supportive environment for patients and staff. The position models the values, acts in accordance with nursing policies and procedures and holds others accountable for meeting standards which may be informed by industry best practices or may be regulatory in nature. This position provides leadership and support throughout nursing.

Duties & Responsibilities

Strategic Leadership

• Actively engage in the development and implementation of the strategic plan for Nursing aligned with the
  • strategic plan for the University of Illinois Hospital and Health Sciences System.
• Determine opportunities to improve the value of care and services to patients and families.
• Identify and support community outreach, philanthropy and marketing initiatives that may enhance the development of new business or research opportunities.
• Actively provide nursing operations consultation and engagement for operations involving staffing, workforce optimization, position control, informatics/information systems, data analytics and decision support.
• Ensure the integration of service line planning into nursing resource management
• Promote the development and implementation of inter-and intra-disciplinary research by staff and faculty.
• Contribute to the advancement of nursing through scholarly activities.

Inspirational Leadership

• Provide vision, direction and leadership to the department of nursing, including area of responsibility.
• Work collaboratively across organizational lines to facilitate hospital and nursing operations and ensure patient needs are met and optimal staffing is secured.
• Act as a change agent and manage organizational change efforts to ensure operational effectiveness.
  • Lead standardization, where appropriate, to promote alignment, effectiveness and efficiency throughout nursing.

Operational Leadership

• Lead program planning, implementation and evaluation efforts for areas of responsibility both at a strategic and tactical level.
• Ensure ongoing personal development plan and provide management development and coaching for other members of the nursing team.
• Represent the medical center at state, local and national levels through involvement in professional associations and organization.
• Accountable for ensuring exceptional patient experience through patient centered initiatives and high levels of customer service.
• Maintain an environment that promotes patient safety, high reliability of processes and quality outcomes.
• Participate in and comply with ongoing regulatory and accreditation readiness sustaining a working understanding of regulatory requirements and accreditation standards. Ensure areas of responsibility consistently meet regulatory standards.
• Develop and oversee departmental budgets and ensure financial accountability for annual operations and capital expenditures and budgets.
• Assure efficiencies in staffing and resource utilization by comparison with internal and external benchmarks as measured by productivity and cost per unit for areas of responsibility.

People Leadership

• Assure the availability of appropriately trained leaders and direct care staff to deliver a high quality, consistent standard of nursing care.