What are the responsibilities and job description for the Chief Operating Officer position at University of Kentucky FCU?
University of Kentucky Federal Credit Union (UKFCU) has been proudly serving the University of Kentucky and Central Kentucky since 1937. Located in Lexington, KY, with over $1.5 billion in total assets and 279employees, UKFCU is a full-service financial institution offering a wide assortment of products and services, including checking and savings accounts, mortgage, auto, and commercial loans and investment services. UKFCU has a strong relationship with the University of Kentucky and the communities they serve and has received awards including the 2024 Best-in-Class Employer from Gallagher and the 2024 Best of Lexington - Credit Union Winner. The Credit Union has a strong financial position, is member-centric, and has an employee / family-oriented culture with a talented Board and staff to lead it into the future.
The Credit Union is seeking an innovative, transparent, collaborative, empathetic, and results-driven strategic executive to guide this organization into the future as their next Executive Vice President / Chief Operations Officer. In this role, youll be a driving force in shaping the future of our Credit Union. This role blends visionary leadership with operational excellence, overseeing IT, Project Management, Marketing, Retail, and Member Experience. Youll partner closely with the CEO and Executive Team to ensure we deliver innovative solutions, seamless operations, and exceptional experiences to our members.
Essential duties include :
Strategic Vision & Leadership
- Partner with the CEO to drive our strategic goals and operational priorities.
- Align IT, Projects, Marketing, Retail, and Member Experience strategies with our mission and vision.
- Foster a culture of innovation, collaboration, and accountability across teams.
Operational Excellence
People Leadership
Financial & Risk Oversight
Member-Centric Innovation
This visionary will be a strong relationship builder, have integrity, a strong understanding of technology, be confident, humble, inspiring, emotionally intelligent, and possess demonstrated servant leadership and business acumen, excellent communication and listening skills, and a collaborative approach. The ideal candidate will have a minimum of 10 years' senior management experience at a financial institution, be a data-driven decision-maker with exceptional leadership skills, fostering innovation and accountability and an in-depth knowledge of Credit Union operations, trends and emerging technologies. Proven success in managing IT, Projects, Marketing, Retail, or Member Experience / Call Center functions and a bachelors degree required, Masters degree a plus.
About Lexington :
Lexington, Kentucky, embodies a unique blend of charm, culture, and opportunity that sets it apart. Known as the "Horse Capital of the World," Lexington boasts a rich equestrian heritage, with sprawling horse farms dotting picturesque countryside. Its historic downtown area is adorned with beautifully preserved architecture, bustling with local businesses, artisanal shops, and diverse dining options. The city's commitment to education is evident through its prestigious institutions like the University of Kentucky, fostering a culture of learning and innovation. Residents of Lexington enjoy a high quality of life, with access to top-notch healthcare facilities, a thriving arts scene, and an abundance of outdoor recreational activities in its numerous parks and green spaces. With its Southern hospitality, rich history, and forward-thinking spirit, Lexington stands as a beacon of warmth, opportunity, and cultural richness in the heart of Kentucky.
