What are the responsibilities and job description for the FWS Spring 2025, Lexington Children's Theatre Box Office Work-Study position at University of Kentucky?
Posting Details
Job Title
FWS Spring 2025, Lexington Children's Theatre Box Office Work-Study
Requisition Number
DU13098
Department Name
1B531:Federal Work Study
Work Location
418 W Short St Lexington, KY 40507
Salary Range
$15.00
Type of Position
Student
Position Time Status
Part-Time
Required Education
Actively enrolled at UK as an undergraduate student.
Required Related Experience
Microsoft Office Suite including Word, Excel, and Outlook.
Required License/Registration/Certification
N/A
Physical Requirements
Ability to sit and/or stand for extended periods of time, lifting, pushing or pulling of objects up to 25 lbs.
Shift
Weekdays between 8:00 am – 5:00 pm.
Evenings
Weekends
Evenings
Weekends
Job Summary
- Monitor Box Office during Open Hours
- Answer incoming calls on Box Office Line and assist patrons.
- Answer emails that come to the Box Office.
- Ensure that all school and public show sales are properly accounted for in daily reports between the box office staff and accounting.
- Maintain communication with supervisor regarding hours of availability
- Coordinate and ensure the smooth operation of the Front of House.
- Ensure theatre & lobby are clean and prepared for show and open building.
- Greet all guests with a smile and welcome them.
- Direct guests to proper entry door into the theatre.
- Coordinate student ushers through training and delegation of duties as necessary including program distribution and ticket taking.
- Assist guests in locating proper assigned seats and handle any ticket problems.
- Answer questions and provide guests with other information regarding the theatre.
- Coordinate start of show with the Stage Manager, Technical Director and other appropriate staff.
- Coordinate retail store sales including set up, handling of cash boxes, and updating Manager of inventory needs.
- Respond to all guest comments and/or complaints in a prompt and very friendly manner.
- Ensure that guests follow theatre safety policies and that all fire codes are enforced.
- Distribute promotional materials for upcoming performances to guests as they exit the theatre.
- Provide information and direct guests to appropriate exits in the event of an emergency.
- Coordinate clean up of theatre & lobby following performances.
- Prepare Front of House manager’s reports nightly including house counts, lost and found and patron’s feedback.
- Ensuring exit of all patrons and locking up building and theatre.
- Assist with FOH duties for Celebrity Curtain Call gala.
- Perform other duties as assigned.
Skills / Knowledge / Abilities
Students fulfilling this position should have a strong interest in customer service and enhancing the experience of our youth patrons and their caregivers, as well as a passion for the arts education of primary and intermediate students. Student should be well organized, detail-oriented and a self-starter.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Customer Service. Arts Administration majors preferred.
Deadline to Apply
02/10/2025
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Salary : $15
