What are the responsibilities and job description for the Patient Relations Asst/Bilingual/UKHC position at University of Kentucky?
Posting Details
Job Title
Patient Relations Asst/Bilingual/UKHC
Requisition Number
RE49389
Working Title
Patient Relations Asst/Bilingual - Pediatrics Clinic
Department Name
M4000:Pediatrics Clinic
Work Location
Lexington, KY
Grade Level
06
Salary Range
$16.20-24.82/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
3.5 yrs
Required License/Registration/Certification
Language proficiency proven by high school or college diploma from [insert language needed] speaking country or third party proficiency evaluation or test.
Physical Requirements
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.
Shift
Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed
Job Summary
Kentucky Clinic South Pediatrics is looking for a new team member to provide front desk registration in our outpatient clinic!
The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience.
The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.
The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience.
The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.
Skills / Knowledge / Abilities
Language proficiency in Spanish.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
3.5 years of experience
Deadline to Apply
03/05/2025
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Salary : $16 - $25
