What are the responsibilities and job description for the Medical Secretary II- Otorhinolaryngology position at University of Maryland Medical Associates, LLC?
Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff; where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned.
ESSENTIAL FUNCTIONS
- Greets, screens, and directs patients, visitors and internal customers.
- Performs secretarial/clerical duties including medical transcription, composition, and dictation.
- Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
- Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
- Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.
EDUCATION and /or EXPERIENCE
- High school diploma or general education degree (GED) preferred
- Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required
- Accurate typing and data entry skills
- Excellent organization skills
- Basic knowledge of software used by department
- Knowledge of general customer service practices
- Ability to deal effectively and diplomatically with team members and public
- Ability to work independently as well as in a team environment
