What are the responsibilities and job description for the Access Coordinator position at University of Massachusetts?
Access Coordinator
Job no : 526473
Work type : Staff Full Time
Campus : UMass Amherst
Department : Disability Services
Pay Grade : 26
Categories : Student Affairs & Services
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Summary
The Access Coordinator supports a caseload of students with a wide range of disabilities and temporary impairments by facilitating an interactive process of determining eligibility for appropriate accommodations and ensuring individuals with disabilities receive appropriate accommodations, adjustments, and modifications as mandated by federal, state, and local laws.
Essential Functions
- Manages a diverse caseload of University students and campus visitors with a range of disabilities and accommodation requirements.
- Serves as the primary contact for students and relevant campus stakeholders.
- Interprets medical, psychological, and / or educational documentation to determine appropriate accommodation eligibility.
- Identifies and provides developmentally appropriate support, advocacy, counseling, and referrals for a range of academic, professional, social, psychological, and medical concerns.
- Evaluates and prioritizes case management demands.
- Maintains contact notes, collects work output data, generates notifications of accommodation eligibility and produces performance reports.
- Responsible for clear and timely communication via email, letters, memos, and telephone.
- Supports the general operation of Disability Services and the promotion of broad disability awareness, access, and inclusivity.
- Interprets and communicates relevant disability legislation and University policies and procedures to students, employees, instructors, faculty, and management.
- Exercises sound professional and ethical judgment to informally resolve questions and concerns pertaining to accommodations, modifications, and related disability matters.
- Represents Disability Services at University and departmental events, including but not limited to open house events, new student orientation, transitions resource fairs and commencement.
- Develops and maintains effective working relationships within the work environment and with the campus community.
- Provides University stakeholders and campus community with appropriate accommodation services.
- Actively promotes a collaborative and supportive work environment with a commitment to the principles of social justice and inclusivity.
Other Functions
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Physical Demands / Working Conditions
Work Schedule
Salary Information
Level 26
PSU Hiring Ranges
Special Instructions to Applicants
Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Advertised : Feb 14 2025 Eastern Standard Time
Applications close : May 18 2025 Eastern Daylight Time
