What are the responsibilities and job description for the FANS ROOM SERVICE STAFF position at University of Michigan Health - Sparrow?
Positions Location: Lansing, MI
General Purpose of Job:
To assist in the preparation and delivery of services to meet the needs of all Sparrow retail locations while delivering high quality, personable customer service to all customers.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Assists in the preparation and distribution of food items in areas serviced by Food and Nutrition Services.
- Stocks, sorts and puts away food, disposables, dishes, utensils and other items and supplies used by the department.
- Cleans and sanitizes equipment, work and storage areas. Washes dishes, pots, pans and carts. Disposes of trash, refuse and recycling.
- Adheres to prescribed safety practices and procedures.
- Communicates with customers and co-workers as appropriate to their job assignments while exhibiting high customer service standards.
- Contributes to and supports Goals and Objectives of Food and Nutrition Services and the Health System.
- Maintains hospital standards by participating in in-services, committees, continuing education programs, etc.
- Demonstrate and encourage exceptional customer service.
- Adheres to the established dress code and standards for personal appearance and hygiene.
| Work Experience | * Preferred- Previous health care food service |
| Education | * High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program |
| Specialized Knowledge and Skills | * Demonstrated high standard of customer service skills, self-motivation, problem solving and time management. * Demonstrated advocacy of Food and Nutrition Services and the Health System. * Demonstrated commitment to job through past performance, attendance, contribution of ideas, cooperation with co-workers, supervisors and customers. * Demonstrated ability to learn new and multiple tasks and to operate with minimal supervision. * Demonstrated written, verbal and communication skills. * Demonstrated knowledge and flexibility in varied aspects of food service. * Proactive approach to problem solving. * Willingness to take ownership of projects and assignments. * Ability to maintain composure when busy and during times of increased stress. * Attention to detail. * Demonstrated ability to listen, take direction and respond productively to constructive criticism. |
*This is a generice posting for all FANS Room Service Staff positions.
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
| Shift | Variable |
| Degree Type / Education Level | High School / GED |
| Status | Part-time Non-Benefit Eligible, Part-time Benefit Eligible, Per Diem, Full-time |
| Facility | Sparrow Hospital |
| Experience Level | New Grad |
