Alum Engagement Coordinator

Who We Are

Role

The LSA Opportunity Hub at the University of Michigan is looking for an Alum Engagement Coordinator who will play an important role in achieving our mission:

The Opportunity Hub is a transformative career exploration center for undergraduate students of the liberal arts and sciences. We work with students as they develop their aspirations and professional identities, provide access to internships and funding to support those experiences and connect them to employers and U-M's extensive network of alums. We believe in the power of a liberal arts education, and we design opportunities for engagement so that all students can pursue purposeful work and meaningful lives.

The Alum Engagement Coordinator will support the Alum Engagement (AE) team, which focuses on providing LSA students with opportunities to engage mentors from a diverse community of LSA alumni.

We are looking for candidates who value being a team player and will contribute to a motivated collegial environment. Your strengths are being organized and detail-oriented and you are willing to jump into projects and adapt as new needs arise. You must value and actively promote our commitment to inclusivity. We are looking for candidates committed to creating access to opportunities for our diverse population of LSA students. The ideal candidate embraces the student-centered nature of our work by staying knowledgeable about the career services landscape at U-M and beyond.

Responsibilities*

The Alum Engagement Coordinator performs various responsibilities to support the day-to-day operations of the Alum Engagement team. The Coordinator reports to the Director of Alum Engagement.

Job Overview

• Provide administrative and operational support to the Alum Engagement team.
• Collaborate with and across teams to coordinate events, schedules, and resources, assisting team members in achieving objectives and maintaining productivity.
• Act as the primary point of contact for team-related inquiries and administrative tasks.
  
  
  

Key Responsibilities

• Administrative & Operational Support:
• Maintain the Alum Engagement (AE) Team shared calendar with important events and meetings, and ensure it reflects team member schedules and travel.
• Organize travel arrangements, provide detailed itineraries, and manage expense reporting for the Director and team as needed.
• Schedule and organize team meetings, ensuring agendas, materials, and follow-ups are prepared; Take meeting notes, document key decisions, and distribute meeting minutes.
• Maintain inventory of alum-facing supplies and gifts, ensuring the team has the necessary items for prospecting and stewardship.
• Coordinate staff employment searches and onboarding for the AE team.
• Assist with onboarding of staff and student staff as needed.
• Collaborate across the Hub to support other teams and efforts, and special projects as needed.
• Communication:
• Manage team-shared inboxes, responding to and triaging messages promptly.
• Serve as point of contact for AE to Hub teams, committees and working groups as assigned.
• Facilitate written and verbal communication with various audiences, such as alums, students, and campus partners.
• Represent the LSA Opportunity Hub as a liaison to assigned departments/units.
• Maintain the alum engagement sections of the department website.
• Assist in preparing and proofreading content for team communications.
• Documentation & Data Management:
• Record contact note interactions within the Hub's client relationship management system regularly.
• Compile operational reports regularly to share with the Director and the AE team.
• Support team with data collection, reporting, and analysis to track project progress.
• Maintain accurate records of administrative activities, such as expenses, timesheets, and travel itineraries.
• Project & Event Coordination:
• Assist with event and project timelines, tracking deadlines, and following up with team members on action items.
• Help maintain project management tools and ensure that key tasks and deadlines are met.
• Manage day-of-event logistics, such as setup of in-person or virtual rooms, coordinating with food vendors, managing the student check-in processes, etc.
• Collaborate across the Hub and the college to provide event support as needed.
  

Required Qualifications*

• Experience as an administrative, team or program coordinator, executive assistant, or similar role.
• Strong organizational and multitasking skills with attention to detail.
• Proficient in office software (e.g., Google Workspace) and collaboration tools (e.g., Slack, ClickUp).
• Experience using databases, including the ability to develop queries, create reports, and use the database as a client management tool
• Excellent written and verbal communication skills.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to challenges.
• Ability to work independently and as part of a team.
• Commitment to diversity, equity, access, and inclusion
• Experience adapting to the changing needs of an organization
• Bachelor's degree and/or equivalent work experience
  
  
  

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

• The statements included in this description are intended to reflect the general nature and level of work assigned to this role and should not be interpreted as all-inclusive.
• This position regularly works on-site, although this position currently has the option for flexible work arrangements.
• The position may require occasional off-campus or domestic travel.
  
  
  

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei.

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.