Operations Coordinator - Simulation Lab (Part-Time), UMKC School of Medicine, Saint Joseph Campus

Hiring Department

Medical Education Support Services, UMKC School of Medicine - Saint Joseph Campus

Job Description

The primary role of the Simulation Operations Coordinator is to provide day-to-day support for the UMKC School of Medicine’s Clinical Training Facility (CTF) operations at the School of Medicine’s St. Joseph (STJ) campus. This position will report to simulation center leadership and STJ campus leadership and work with faculty/staff in these units to support and oversee simulation events for that campus. Tasks include set-up and tear-down for events; preparation, maintenance and repair of simulation and medical equipment, and related multimedia (audio/visual) peripherals; equipment inventory; providing direction to learners, faculty, and standardized patients during exams and simulation activities; and monitoring access to and activities in the facility and/or simulation areas.

This role is essential as the coordinator will work with CTF simulation team on UMKC’s Health Science’s District campus to ensure STJ campus simulation experience provides optimal and equivalent experience across campuses. We recognize this will not mean identical experiences. As such the coordinator will be in a unique role of assisting the UMKC Health Science District campus team in translating simulation experiences to the STJ campus in a meaningful, impactful, and sustainable way.

This is a 50% FTE job (20 hours/week)

Duties & Responsibilities

• Administrative
  
  

o Provide on-site support for all simulation activities and Clinical Practice of Medicine (CPM) Workshops activities at UMKC School of Medicine STJ Campus. Flexibility may be required for events that occasionally start before 8:00 am or end after 5:00 pm.

• When events are not occurring, work with simulation team to implement and sustain a simulation infrastructure at the STJ campus.
  
  

o Lead execution of the operations portion of all simulation events occurring at the St. Joseph campus. This includes working with Simulation Operations Manager and CTF staff to ensure all events have a plan for simulation operations in place that aligns with center policy and procedures.

• Create an equipment list for scheduled events to support preparedness and seamless execution of simulation events.
• Ensure pre-event documentation and schedule reminders to faculty, facilitators, and program coordinators occurs in accordance with established policies and procedures. Scheduling of events may be centralized and/or require working with the KC Health Science District campus simulation team to ensure it is done properly.
• Assist leadership in creating or revising policies and procedures related to simulation, especially those that may be unique to the STJ campus.
  
  

o Work with Operations Manager to lead or execute special projects. Examples include simulation-related interest group events, tours, product demonstrations etc.

• Create and maintain a welcoming environment during simulation experiences by greeting every patron and helping in identifying, locating, and using the associated materials.
• Follow established policies and procedures for documenting simulation usage by learners, faculty/staff.
• This position is essential to ensuring a collaborative and collegial relationship between Mosaic hospital and other hospitals affiliated with the UMKC SOM program as it relates to training and education of our learners. Engagement and/or meetings to foster this are anticipated.
• Engage with simulation team with regularity
• Regular check-ins via Teams
• Attend simulation center/staff meetings with regularity- at least once weekly to ensure integration with the simulation team and adherence to policies and procedures.
• Serve as advocate for STJ campus unique needs.
• Simulation Lab Operations
• Develop technical proficiency with all aspects of operations, support, maintenance, trouble-shooting and minor repair of simulation equipment and related technologies.
  
  

o Maintain an inventory of supplies and equipment, conduct routine inventory updates, restock, and re-organize supplies. Ensure supplies needing ordering are reported in accordance with center policies and processes

• In accordance with University and STJ campus policies and procedures, implement hardware and software updates.
• Ensure the proper maintenance of all equipment in accordance with CTF policies and procedures.
  
  

o Execute daily set up and tear down for simulation and CPM educational activities and assessments, including those that support the standardized patient program

• For a single event the, the coordinatoris expected to be on site, facilitate all technology and equipment to ensure they are functioning and available, ensure faculty are supported, ensure faculty and learners complete necessary sign-in, paperwork, and have access to necessary assessments.
• Support the Standardized Patient (SP) program including SP event set-up and tear down, SP moulage, SP and/or student rotations.
• Program scenarios for simulation events as requested/required.
• Perform moulage and staging for simulation events as required/needed.
  
  

o Execute quality improvement and safety processes to ensure the simulation rooms and equipment are in regular working order, clean, and stocked. This includes completing daily rounding worksheets ensuring operations team executes this in accordance with policies and procedures.

• Run the simulation equipment and other technologies for educational activities and assessments.
• Train and educate others (faculty, staff, students) on equipment and software use.
• Interface with the equipment manufacturers regarding trouble-shooting equipment, systems problems, and implementing hardware and software updates.
• Develop innovative ways to adapt, reuse, and maximize equipment usage and storage.
  
  

o Orient and train new simulation operations hires, student employees, and or work studies in accordance with policies and procedures.

o Teach faculty and staff proper use and care of equipment.

• Assessment Activities
• On the date of the event ensuring assessments are in CAE system, tested, and ready for implementation and use by respective persons (faculty, facilitators, SPs, and/or learners)
• Assist students, SPs, and faculty with accessing, submitting, and troubleshooting assessments during events.
• Ensure all events with recordings are properly done, set up in the system, and available to all relevant parties (students, staff, instructors, and/or course directors or the responsible faculty member).
• Other Duties as Assigned
• Every responsibility cannot be anticipated especially as the StJ campus evolves, so other related duties may be assigned to the individual
  
  

Minimum Qualifications

An Associate’s degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Preferred qualifications

• Experience of at least 2 years working in computer or information technology or a healthcare environment.
• Prior experience working or volunteering in a simulation center or experience with simulator operation and maintenance is preferred but not required.
• Knowledge of medical terminology and human anatomy/physiology preferred but not required.
• Work requires regular heavy physical lifting, sometimes of equipment over 50 pounds and extended periods of time sitting, walking, and standing.
• Must have access to and use of own transportation.
  
  

Knowledge/Skills

• Familiarity with operating audiovisual equipment and the ability and eagerness to quickly learn new and varied technologies.
• Ability to learn new software and hardware quickly and independently.
• Strong interpersonal communication skills.
• Proficiency with electronic mail communication and operation of personal computers (PC and MAC) and Microsoft Office (Word, Excel, PowerPoint).
• Must be very organized, attentive to details and able to multi-task and work efficiently.
• Flexible, self-motivated, with strong problem-solving skills.
• Ability to maintain confidentiality of information.
  
  

Anticipated Hiring Range

$16.72 - $19.00 per hour, commensurate with experience, education, and internal equity.

Application Deadline

Application review to begin immediately and will remain open until filled.

Other Information

This position will be required to be in-person (on site) based at the Saint Joseph campus. There will likely be some required travel to the Kansas City UMKC School of Medicine Campus. There is a vehicle available for campus to campus travel.

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.