Intake Specialist

Hiring Department

Center for Behavioral Health

Job Description

The Center for Behavioral Health, located at 12837 Flushing Meadows Dr. Ste 220, Town & Country MO 63131, seeks an enthusiastic, client-focused Intake Specialist to serve as one of the initial points of contact our clients have with our Center. Our Intake Specialists ensure our clients are scheduled with clinicians who can aptly address the caregiver’s concerns.

Requires computer proficiency in Microsoft Office programs, the ability to implement pre-determined processes accurately and consistently with strong attention to detail, and the ability to establish and maintain effective professional relations with clients, co-workers, and other agencies.

The successful applicant should be flexible, organized, and comfortable working with the public.

Duties And Responsibilities Include

• Performing telephone and walk-in intakes with prospective clients, attending staff meetings, preparing correspondence, providing office support to clinical staff and other assigned projects on behalf of CBH.
• Scheduling appointments for clinicians at multiple potential locations, including the agency’s two office locations, and school or other community sites as needed.
• Provides general/routine administrative and office support that includes a broad range of duties. Provides support to the Center’s Receptionist to ensure staff is available to clients and other visitors in the waiting room.
• Answers phone, greets clients and other visitors, routes calls and responds to inquiries with appropriate discretion.
• Monitor the office’s general email account; Create, maintain, organize, and retrieve electronic and manual departmental and client files.
• Focuses on completing work effectively, efficiently, and in a timely fashion.
• Understands how the assigned and/or routine tasks integrate with others in the team.
• Other administrative and reporting duties as assigned.
  
  

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Shift

20 hours per week

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Eligibility for certification as required by regulatory agencies is necessary.

Anticipated Hiring Range

Pay commensurate with education and experience.

Hiring Range: $15.50 per hour

Grade: GGS-005

University Title: CLINICAL TECHNICIAN I

Application Materials

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.