BUSINESS SUPPORT SPECIALIST II

Dean of Journalism

The Missouri School of Journalism has an opening for a Business Support Specialist II position. This unique position will provide clerical support for two directors: the Watchdog Writers Group and Undergraduate Academic Advising. The ideal candidate will have excellent people skills and the ability to quickly learn systems and accurately respond to time-sensitive tasks. Talented candidates can expect clear direction on tasks and a work environment that is friendly, team-oriented and committed to developing your skills and abilities.

Responsibilities include but are not limited to:

• Administrative and clerical support for the Director of the Watchdog Writers Group and the J-School's Director of Academic Advising, actively communicating with each to ensure that expectations of both departments are met.
• Manage phone calls, emails, calendars and additional communications on behalf of academic advising director. Access and update student records as directed. Handle inquiries and answer basic constituent (parents, students, faculty) questions about processes and policies.
• Work with the J-School Fiscal Office and MU’s Office of Shared Services to manage all fiscal issues for the Watchdog Writers group, including managing of expenses and purchases, hiring and onboarding student employees, payment of contracts, and purchase of incidentals, as needed. Prepare expense reports to be sent to Shared Services for input.
• Compile and analyze data as directed. Run or request reports related to enrollment management, course management, academic actions and student appeals. Prepare data for academic advising director’s review and potential next steps.
• Understand and communicate policy information to various stakeholders. Policy information may require explanation and interpretation of established University and School policies and procedures. Direct individuals to sources of additional information, when necessary.
• Coordinate and manage academic advising email general account. Respond to appropriate inquiries and forward to appropriate advising staff and Director of Academic Advising as necessary.
• Support logistics and event planning for Academic Advising and Watchdog Writers Group events.
• Other duties as assigned.

8 - 5 p.m., Monday - Friday8 - 5 pm., Monday - Friday

An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Salary Range: $18.00-$22.00

Grade: GGS-007

University Title: Business Support Specialist II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Include a resume, cover letter, and contact information for three professional references with the online application. Applications submitted without these attachments will not be considered.Include a resume, cover letter, and contact information for three professional references with the online application. Applications submitted without these attachments will not be considered.Include a resume, cover letter, and contact information for three professional references with the online application. Applications submitted without these attachments will not be considered.Include a resume, cover letter, and contact information for three professional references with the online application. Applications submitted without these attachments will not be considered.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.