Manager II Business Administration

The University of Missouri School of Medicine Department of Otolaryngology

The University of Missouri School of Medicine Department of Otolaryngology is seeking a dynamic and experienced leader for the position of Manager II Business Administration. This role plays a critical role in supporting the School of Medicine (SOM) and the Department's strategic initiatives. This position assists the Department Administrator by handling various operational and administrative duties, allowing them to focus on the department's long-term goals. The Manager will oversee day-to-day operations, provide guidance to administrative staff, and collaborate with internal and external stakeholders to ensure seamless execution of departmental activities.

Key Responsibilities:

o Assist and supervise administrative staff, serving as a resource for problem-solving and decision-making outside their scope.
o Provide support and guidance to ensure staff effectively meet departmental needs.
o Foster a collaborative and efficient team environment within the administrative department.

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  Operational Management:

o Oversee and resolve daily operational issues including time away requests, provider support, tumor board coordination, and call schedule management.
o Work closely with faculty and staff to ensure smooth operations and resolve challenges quickly.

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  Coordination and Recruitment:

o Coordinate faculty recruiting on-site visits, ensuring a seamless and professional experience for candidates.
o Partner with SOM Human Resources to manage recruitment, onboarding of new hires, and support employee departures.

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  IT and Facilities Liaison:

o Serve as the primary point of contact with the IT Department to address technical support needs, including software and hardware requirements.
o Coordinate with Facilities for all on-site requests and ensure the department's physical space is adequately supported.

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  Promotion and Tenure Management:

o Coordinator of the Promotion and Tenure process, ensuring adherence to established policies and guidelines.
o Provide direction, recommendations, and policy improvements to create efficiencies within the department.

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  Credentialing and Provider Onboarding:

o Work with the credentialing specialist and assist in gathering necessary information for the successful onboarding of new providers.
o Ensure all necessary documentation and processes are in place for provider credentialing and compliance.

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  Project Management and Strategic Initiatives:

o Coordinate and contribute to special projects, collaborating with the administrative leadership team to develop and implement operational strategies.
o Ensure projects are completed on time, within scope, and aligned with departmental goals.

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  Other Duties as Assigned:

o Perform other administrative duties as required by the Department Administrator and as needs arise within the Department.

Shift Type: Monday – Friday, 8:00 a.m. to 5:00 p.m.

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Proficient in Microsoft Office
Education: BS or BA
Niche Professional Interests: Operations and HR

Hiring Range: $51,875 - $72,000
Grade: GGS-010
University Title: MANAGER II BUSINESS ADMINISTRATION
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to filling out the online application please provide a Resume.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours’ drive from St. Louis and Kansas City, Columbia is Boone County’s largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.