What are the responsibilities and job description for the Director of Academic and Career Advising position at University of New England College of Osteopathic Medicine?
Position Details
Position Information
Position Type Professional Staff Faculty Track Position Title Director of Academic and Career Advising Employment Status Full Time Months 12 Campus Biddeford, ME Description
The Director of Academic and Career Advising provides leadership, vision, and organizational oversight for UNE’s undergraduate advising operations, guiding the day-to-day management of the Academic and Career Advising Center (ACAC). In this role, the Director is responsible for deep knowledge of academic curricula, policies, and best practices in academic and career advising, serving as a central resource for staff and faculty advisors.
Advancing academic and career advising as a key driver of student retention is a primary focus of this position. By fostering close collaboration with undergraduate, graduate, and professional programs, as well as with student support units and other critical university partners, the Director supports the development of advising strategies that enhance student success and engagement. Drawing insights from ACAC operations, the Director will make informed recommendations to the Associate Provost for Student Success and other university advisory bodies on policies, budget, personnel, and programmatic needs relevant to advising services.
The Director leverages national best practices alongside UNE-specific data insights to drive continuous improvement in professional advising services. By ensuring ACAC staff deliver high-quality, integrated support, the Director plays a vital role in fostering an advising environment that holistically promotes both academic success and career readiness for UNE students.
About The University Of New England
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits. Please visit the Human Resources Benefits site for additional information regarding UNE’s benefits package.
Responsibilities
Leadership and Operational Oversight
Master’s degree (in a relevant field) required plus 5-7 years of progressive responsibility in academic and/or career advising, with experience in people and change management within a higher education setting. Proven record of success leading advising or other teams and building cross-functional partnerships within a university or like environment.
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Posting Detail Information
Posting Number 2022PS0602P Open Date 01/30/2025 Close Date Open Until Filled Yes
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
Position Information
Position Type Professional Staff Faculty Track Position Title Director of Academic and Career Advising Employment Status Full Time Months 12 Campus Biddeford, ME Description
The Director of Academic and Career Advising provides leadership, vision, and organizational oversight for UNE’s undergraduate advising operations, guiding the day-to-day management of the Academic and Career Advising Center (ACAC). In this role, the Director is responsible for deep knowledge of academic curricula, policies, and best practices in academic and career advising, serving as a central resource for staff and faculty advisors.
Advancing academic and career advising as a key driver of student retention is a primary focus of this position. By fostering close collaboration with undergraduate, graduate, and professional programs, as well as with student support units and other critical university partners, the Director supports the development of advising strategies that enhance student success and engagement. Drawing insights from ACAC operations, the Director will make informed recommendations to the Associate Provost for Student Success and other university advisory bodies on policies, budget, personnel, and programmatic needs relevant to advising services.
The Director leverages national best practices alongside UNE-specific data insights to drive continuous improvement in professional advising services. By ensuring ACAC staff deliver high-quality, integrated support, the Director plays a vital role in fostering an advising environment that holistically promotes both academic success and career readiness for UNE students.
About The University Of New England
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits. Please visit the Human Resources Benefits site for additional information regarding UNE’s benefits package.
Responsibilities
Leadership and Operational Oversight
- Lead, supervise, and support ACAC staff in delivering high-quality academic and career advising aligned with the university’s goals for student success and retention.
- Develop and manage annual budgets for the Center, ensuring compliance with university policies and efficient use of resources.
- Work with the Associate Provost for Student Success to establish strategic plans, assess outcomes, and develop data-driven improvements for advising services.
- Oversee and uphold an integrated academic and career advising model, ensuring alignment with best practices and UNE’s advising philosophy.
- Collaborate with campus partners, including academic departments, IT, Admissions, Registrar, Financial Services, and Residence Life, to deliver cohesive advising services and foster student success.
- Support and enhance ACAC’s use of CRM Advise and other platforms in coordination with the Senior Director of Operations, facilitating efficient tracking and support of student progress.
- Serve as a key liaison between ACAC, faculty, and staff, fostering collaborative relationships that advance advising work and student retention efforts.
- Communicate the mission and goals of ACAC effectively to internal and external constituencies, enhancing the Center’s visibility and partnerships across the university community.
- Represent ACAC in orientation planning, student events, and campus-wide initiatives that support student engagement and academic achievement.
- Ensure advisors provide timely and accurate information to students regarding academic programs, career pathways, and preparation for professional programs.
- Track and assess student progress, guiding advisors in providing individualized academic support, referrals, and resources that foster student success.
- Collaborate with the Director of Interventions and Student Success to develop, execute, and monitor strategic student interventions delivered through ACAC.
- Implement national best practices and data-informed insights to enhance the quality and effectiveness of advising services.
- Lead the development and implementation of training programs and resources for staff and faculty advisors; cultivate a high-performing team and foster professional growth.
- Coordinate ACAC staff travel, professional development, and training opportunities that align with divisional goals.
- Serve on university committees as needed.
Master’s degree (in a relevant field) required plus 5-7 years of progressive responsibility in academic and/or career advising, with experience in people and change management within a higher education setting. Proven record of success leading advising or other teams and building cross-functional partnerships within a university or like environment.
- Integrated Advising Expertise: Strong background in both academic and career advising, with an understanding of best practices for integrated student support.
- Data-Informed Decision-Making: Ability to interpret and apply data insights to guide advising strategy and assess program outcomes effectively.
- Technology and CRM Familiarity: Experience as an end-user or administrator of CRM systems (preferably Navigate or CRM Advise), with knowledge of how technology enhances student advising.
- Interpersonal and Team Leadership: Skilled in rallying and supporting diverse teams, fostering collaboration, and building a positive work environment that drives toward office and institutional goals.
- Communication and Collaboration: Excellent interpersonal, communication, and relationship-building skills, with the ability to work effectively with faculty, academic departments, and university administration to advance ACAC’s mission.
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Posting Detail Information
Posting Number 2022PS0602P Open Date 01/30/2025 Close Date Open Until Filled Yes
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
- Cover Letter
- Resume
- Letter of Recommendation
