Housekeeping Supervisor

The Housekeeping Supervisor directly supervises a team of full-time professional Housekeepers. The position also supervises student and adjunct employees. The position holds regular meetings with their staff teams and supports the development of individual staff. The position independently approves leave; outlines and directs tasks for their staff; organizes and implements training sessions; ensures quality work is completed; addresses performance issues; praises staff for good work, and performs all supervisory tasks needed for their team. The position is the leader and oversees the responsibility for the overall cleanliness of an assigned area of university residential halls.

Duties/Responsibilities

• Independently supervise, plan, and schedule work performed for a team of full time residential housekeeping staff, student employees, and adjunct employees. Conduct routine inspections and evaluate quality of work to ensure appropriate level of cleanliness in residential halls. Residential halls include communal bathrooms (showers, toilets, and sinks), trash removal, cleaning up blood borne pathogens, and floor maintenance. Rooms are deep cleaned whenever vacant and communal spaces (including bathrooms) are cleaned on a regular basis. Interact with Housing and Residential Life staff, residents, and other university stakeholders to address cleanliness in assigned areas. Perform cleaning tasks and routine housekeeping duties, as needed. Reassigns staff or make decisions based on daily staffing levels and operational needs. Communicates with the Assistant Director for Housekeeping on a regular basis.
• Maintain sufficient inventory and issue supplies and equipment for buildings in assigned area. Ensure the safety and upkeep of all equipment. Establish routine preventive maintenance program for assigned equipment. Share the list of needed supplies and equipment with designated staff within Housing. Supervise the organization and cleanliness of housekeeping storage spaces in assigned areas.
• Organize, plan, and lead regular staff meetings. Ensure that staff are following safety protocols in keeping with guidelines set by the Housekeeping Team Supervisor and by UNH Environmental Health and Safety. Attend Housing and university events and encourage staff to attend respective events. Understand and explain to staff the American with Disabilities Act (ADA) and OSHA regulations and their impact on work areas. Prevent accidents or injuries to the extent possible by regularly walking around and checking in on staff. Report accidents, safety concerns, defects, deterioration and wear and tear of facilities following department and university protocols.
• Assess performance of staff on a daily basis by walking around area and talking with staff. Support the growth and professional development of staff. Complete the supervisory probationary evaluations and annual evaluations for all staff who directly report to the Housekeeping Supervisor. Continuously engage with staff to make sure that they understand the university’s, department’s, and Housekeeping Supervisor’s professional conduct expectations and quality standards. Complete annual quality assurance inspections of assigned residential hall buildings. Ensure compliance with all department and University rules, practices, and procedures.
• Take part in an after hours on call rotation and respond to emergency housekeeping situations that cannot wait until the next day. Responsible for key control, and issuance of keys to staff in assigned buildings. Partner with Facilities and Grounds staff.
• Performs other related duties as assigned.
  
  

A biometrical screening will be required for this position.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Durham