Community Faculty Relations & Operations Specialist

Community Faculty Relations & Operations Specialist

Office for Community Faculty / Advancement and Alumni Relations

The Office for Community Faculty and the Office for Advancement and Alumni Relations are seeking a highly organized, detail-oriented, and outgoing Community Faculty Relations & Operations Specialist to join our team. The ideal candidate is a motivated self-starter with exceptional customer service and communication skills, capable of overseeing and performing a variety of impactful responsibilities.

Key Responsibilities

* Program Coordination and Evaluation:
Collaborate with the Office for Community Faculty staff to plan, coordinate, and assess programs and projects that enhance community faculty engagement through stewardship, customer service, and efficient data management. This includes working with SOM clinical departments, UNM Residency and Educational Programs, the Faculty Affairs Office, and the Preceptorship and Undergraduate Medical Education Office while fostering community partnerships.

* Community Site Visits:
Develop and execute an annual site-visit calendar in partnership with the office event planner. Travel frequently across New Mexico to strengthen relationships with community-based educators and gather mutually beneficial insights.

* Data Management:
Maintain and update community faculty membership data annually, including demographic records and placement and rotation statistics.

* Communications and Publications:
Work alongside departmental staff and the HSC Marketing and Communications team to develop and manage all community faculty-related communications and publications.

* Community and Business Engagement:
Represent the organization at community meetings, committees, and task forces. Promote new and existing programs while identifying and cultivating partnerships with health systems and clinics statewide.

* Customer Service Management:
Handle community faculty inquiries, ensuring streamlined processes and continuous improvements in collaboration with HSC and UNM departments. Provide support for alumni, donors, students, faculty, and staff as needed.

* Advisory Board Coordination:
Organize and manage all meetings and communications for the SOM Community Faculty Advisory Board. Maintain relationships with current members and recruit prospective members.

* Faculty Recruitment Support:
Assist SOM departments with structured recruiting processes for community-based education faculty.

See the Position Description for additional information.

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

* Proficiency with data management tools and software, such as Access, Excel, or Smartsheets.
* Strong interpersonal and communication skills with the ability to collaborate effectively across diverse departments and external organizations.
* Experience in developing and implementing organizational communications, surveys, and forms.
* Demonstrated ability to manage multiple projects simultaneously while meeting deadlines and expectations.
* Proven success in building partnerships and fostering relationships within a university or similar environment.

This position offers a unique opportunity to make a meaningful impact on the UNM School of Medicine's community faculty and student engagement. If you are an enthusiastic professional with a passion for relationship building, process improvement, and collaborative growth, we encourage you to apply.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.