Director of Ticket Sales

The University of New Mexico is seeking an enthusiastic and dynamic Director of Ticket Sales to join our Athletics Department.

This position serves as a key member of the Department of Athletics staff, providing leadership and facilitating all aspects of the ticket sales team. In addition, the position is responsible for developing and generating new ticket buyers and donors for UNM Athletics. This role comes with revenue-generating responsibilities and managing responsibilities ensuring success of the athletic ticketing unit. The ideal candidate will have a proven track record in sales, a passion for collegiate athletics, and exceptional leadership skills. The Director of Ticket Sales will also manage computerized ticket sales and operations of non-UNM Athletics events, approximately 10-15 events per year.

DUTIES AND RESPONSIBILITIES

Sales Strategy Development: Create and implement comprehensive ticket sales strategies to meet and exceed revenue goals.

Team Leadership: Manage and lead the ticket sales team, providing training, support, and motivation to achieve sales targets.

Revenue Generation: Drive ticket sales for all athletic events, including season tickets, group sales, and single-game tickets.

Fan Engagement: Develop and execute fan engagement initiatives to enhance the game-day experience and build a loyal fan base.

Partnerships and Sponsorships: Collaborate with the marketing and corporate partnerships teams to identify and secure sponsorship opportunities.

Customer Relationship Management: Maintain and utilize CRM systems to track sales, analyze data, and develop targeted marketing campaigns.

Budget Management: Oversee the ticket sales budget, ensuring efficient allocation of resources and maximizing ROI.

Reporting and Analysis: Prepare regular reports on sales performance, market trends, and fan engagement metrics for senior management.

See the Position Description for additional information.

• If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• 1-3 years' experience in live event ticket sales

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.