Marketing Manager

Are you prepared to leverage your strategic planning, project management, and communication expertise? As the Communications & Marketing Manager within the VP Office for Institutional Support Services, you'll spearhead our strategic communication and marketing efforts, overseeing multi-phased campaigns that leave a lasting institutional impact. Additionally, you'll manage ISS Creative Services, a hub supporting 18 ISS departments with comprehensive communication, graphic design, photography, and website development services. You'll ensure efficient project execution by providing oversight for two support staff/creative team members responsible for handling projects via the ISS Creative Services ticketing system. Your leadership extends beyond this as you collaborate closely with our VP Office Administrators and ISS department Directors to address communication, marketing, and graphic design needs. You'll also take the helm as the chair of the ISS Communication & Marketing Committee, where you'll mentor marketing and communication professionals across ISS departments. This role offers a prime opportunity for professional growth, a chance to shape our strategic direction, and make a significant impact. If you're ready to rise to the occasion, we invite you to join our collaborative and dynamic team.

About ISS:

ISS stands as a vital division within the University of New Mexico (UNM), housing a diverse range of business, facilities, and real estate professionals. We are committed to delivering an array of services that enhance the UNM campus environment, catering to the needs of students, faculty, visitors, and patrons alike. With 18 service-oriented departments, ISS plays an integral role within UNM's administrative branch, essential for cultivating a culturally-rich environment conducive to learning, research, and collaboration.

Duties and Responsibilities

·       Lead Strategic Communication and Marketing Efforts: Working directly with VP Office and ISS departmental leadership, develop, implement, and oversee strategic communication and marketing campaigns that have a significant institutional impact.

·       Media Relations and Content Creation: Conduct media relations efforts for the VP Office and ISS departments, responding to requests for information from media personnel. Coordinate response efforts with UCAM personnel. Additionally, write, edit, and publish articles and materials for the UNM Newsroom, ISS Newsletter, website, and Listserv, effectively promoting the university's mission and achievements.

·       Manage ISS Creative Services: Oversee a central hub providing comprehensive communication, graphic design, photography, and website development services to 18 ISS departments. Work closely with VP Office Administrators and ISS department Directors to assess and address communication, marketing, and graphic design needs, contributing to institutional goals and objectives.

·       Oversight of Creative Projects and Tracking System: Provide supervision and management for two support staff/creative team members responsible for processing and managing projects through the ISS Creative Services ticketing system, ensuring efficient execution of creative projects.

·       Collaborative Engagement: Represents ISS at various community and business meetings. Actively partner with and attend University Communications & Marketing (UCAM) Communications meetings, MARCOMM meetings, and similar relevant gatherings to ensure alignment with broader university communication and marketing strategies and stay updated on best practices in the field. Chair the ISS Communication & Marketing Committee and lead the group on various ISS initiatives and projects. Provide mentorship and guidance to marketing and communication professionals across ISS departments.

·       Provides Support for Special Events and Community Outreach: Provides support to VP Office and ISS departments for town halls, open houses, tours, press conferences, and various outreach and community events. Initiates and implements direct outreach and marketing efforts to internal and external customers on half of ISS programs and services.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience.

·       Bachelor’s degree in marketing, communication, journalism, public relations, or a related field

·       Three or more years of experience writing and editing public relations materials for administrators or senior management, to include press releases, fact sheets, and/or media responses.

·       Strong interpersonal and communication skills, enabling effective collaboration and partnership building with various departments, external organizations, and entities within the university

·       Three or more years of supervisory or management experience.

·       Proficiency in guiding and directing a team in graphic design, multimedia content creation, website redesigns, and social media management.

·       Familiarity with brand development and management.

·       Proficient in data analysis and using insights to drive communication strategies.

·       Proven excellence in project management, effectively handling multiple tasks and responsibilities while consistently meeting deadlines.

·       Demonstrated expertise in developing comprehensive communication and marketing plans that effectively cater to overlapping audiences across multiple initiatives. Proven ability to identify opportunities for cross-promotion among various departments.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.