What are the responsibilities and job description for the Benefits Leave of Absence Consultant position at University of North Carolina at Charlotte?
Benefits Leave of Absence Consultant
Position Number: 000515
Employment Type: Permanent - Full-time
Months per Year: 12
Work Schedule: 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
FLSA Status: Exempt
Division:
Department: Human Resources (Adm)
Work Location: King Building
Salary Range: $57,000 - $62,000
Primary Purpose of Department:
Administer the benefits and services for the University.
Primary Purpose of Position:
Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on administration of leave of absence, and team functions.This role includes benefits administration for several types of leave of absence, to include: Family Medical Leave Act (FMLA); Paid Parental; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.This position works with more than 4,000 faculty and staff, as well as temporary employees meeting eligibility for benefits.
Summary of Position Responsibilities:
Process leave cases (65%):
- Serves as subject matter expert
- Consults employees regarding eligibility, impacts to benefits and processes
- Reviews applications and determines eligibility for benefits
- Scans/files documents received and completes system entries
- Completes and sends required forms and communications
- Reviews medical certifications, and provides instructions if incomplete/insufficient
- Makes decisions to approve/deny cases
- Reviews Fitness for Duty (FFD) certifications and processes returns
- Refers cases to the (ADA) Coordinator, as needed
- Updates the system to close cases
- Collaborates with others to gather information, follow-up, and resolve issues
- Reviews data from designated systems to monitor current cases
- Determines and takes actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations
- Audits cases and works with employees and departments to adjust time keeping/leave entries
- Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership
- Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence
- Generates benefits billing, according to employees decisions about continuation, and processes transactions
- Reconciles premiums and takes actions accordingly
- Researches and interprets policies for leave of absence (LOA) cases
- Consults with LOA team, leadership, legal affairs and other departments as needed
- Identifies and implements process improvements
- Creates and updates process documentation
- Provide general benefits team and project support
- Provides other consultations/benefits administration, as assigned
- Conducts benefit presentations
- Provides support for benefits open enrollment, and events
- Other related duties as assigned and desired
- Related Bachelors degree and two years of progressively responsible professional human resources leave of absence benefits administration experience with a focus in FMLA; or equivalent combination of training and experience (degrees must be from appropriately accredited institutions)
- Ability to communicate both in writing and orally with and relate to individuals of diverse disabilities and backgrounds
- Ability to gather data, compile information, generate calculations, and prepare reports
- Ability to deliver effective presentations to large and small audiences
- Other benefits administration experience, to include direct work with various leave plans.
- Experience with HR/benefit system applications.
- Advanced Excel and Google Sheets/Forms experience.
- Experience with benefit reconciliations and billings.
- Experience working in higher education.
- Direct state benefits experience.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Salary : $57,000 - $62,000
