What are the responsibilities and job description for the BUSINESS SERVICES COORDINATOR position at University of North Carolina Greensboro?

Posting Details

Requisition Number S2929 Position Number 000030 Position Classification Title Business Services Coordinator Functional Title Business Services Coordinator Position Type Administration - Staff University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

Facilities Operations has the responsibility of providing a wide range of services to all administrative departments, student programs, and all academic schools and departments. Services include all aspects of corrective and preventive maintenance, operations, grounds maintenance, housekeeping, utility infrastructure maintenance and operations, business operations, safety, regulatory compliance, project management, and renovations. These duties are conducted for a campus consisting of 100 buildings totaling 6 million gross square feet on nearly 300 acres.

Position Summary

The primary function of this position is to independently update and maintain assigned ledger accounts for Facilities Operations. Responsibilities include preparing and maintaining detailed reports of payables / receivables; reconciliation of ledger account discrepancies; processing purchases, invoices and utility bills; reconciling / maintaining Facilities Operations Purchasing Card records; completing OTP budget flex transactions; preparation of monthly overtime reports; TMA work order queries and reconciliations; and other duties as assigned.

The major purposes of this position are the following :

50% Update and maintain department ledger accounts
20% Process purchasing transactions
10% Process utility billing and payment
10% TMA work order queries and reconciliations
5% Post monthly records for air emissions report
5% Assist with the annual APPA Facilities Performance Indicators survey

Minimum Qualifications

BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

Experience with Banner 9, eMarketPlace, TMA work order system, previous work experience in Facilities Operations administration, and a Bachelor's Degree in Business Administration or related disciplines.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes :

Name,

Company Name,

Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.

Email Address

Contact Phone Number

Recruitment Range $50,220 - $55,800 Org #-Department Facilities Operations - 56404 Work Hours of Position 8am - 5pm, M - F Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title Business Services Coordinator Open Date 02 / 07 / 2025 Close Date 03 / 07 / 2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency

Key Responsibilities

Key Responsibility

Updates and maintains Facilities Operations ledger accounts

Essential Tasks

Maintains, develops and reconciles financial records.

Accurately logs all financial transactions into appropriate department ledgers.

Reconciles ledgers to the University financial system.

Researches and promptly resolves financial discrepancies.

Key Responsibility

Processes purchasing transactions from receipt of requisition. Issuance of purchase order through process of receiving and payment authorization.

Essential Tasks

Serves as a primary resource and interprets University purchasing policies and guidelines.

Receives and reviews receipts for purchasing card transactions.

Reconciles and uploads receipts to BOA system and records transactions in departmental ledgers.

Key Responsibility

TMA work order queries and reconciliations

Essential Tasks

Queries TMA work order system, linking supporting documents to work orders in TMA.

Updates work orders to reflect billing status, and researches and resolves customer queries related to work order billings. Runs and prints TMA reports as needed.

Key Responsibility

Process Accounts Receivables and billings to University customers

Essential Tasks

Receives and processes monthly utility bills for payment. Reviews bills upon receipt, for reasonableness, researches and resolves past due amounts shown, logs consumption and costs in appropriate vendor logs, and prepares check requests to facilitate payment.

Key Responsibility

Preparation of monthly management reports

Essential Tasks

Gathers data from various sources to prepare monthly overtime, monthly air emissions and monthly billing reports.

Assists with the annual APPA Facilities Performance Indicators survey.

Competency

Competency Business and Records Administration Competency Description

Ability to manage a variety of business and records functions. Ability to perform research, data collection, analysis of information, and report writing.

Ability to interpret policies and procedures to facilitate and ensure the application of sound business practices.

May require the ability to integrate policies and procedures with work units external to the organization.

Competency Level Advanced Competency Financial Management Competency Description

Ability to frequently serve as an internal resource on financial matters with responsibilities including reconciling budget expenditures and, monitoring accounts.

May require ability to manage a budget with limited funding sources.

May require ability to compile financial data for reporting purposes.

Competency Level Journey Competency Information Processing and Decision-Making Competency Description

Ability to assess and resolve problems that require research and review of policy and procedures.

Ability to analyze moderately complex business operations and financial statements.

Ability to make recommendations for approval.

Competency Level Advanced Competency Communication Competency Description

Ability to develop and edit written documents and reports of information that usually spans across functional areas.

Ability to provide documentation to explain and support conclusions.

Ability to communicate interpretative information that spans across functional areas.

Ability to respond to non-routine inquiries.

Competency Level Advanced Competency Planning and Organizing Work / Supervision Competency Description

Ability to plan and facilitate the activities of the work units.

Ability to evaluate and assess workflow and staffing resources.

Ability to train and supervise student workers.

Competency Level Journey

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - F, Reading - C, Writing - C, Talking - C, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - O, Climbing-Stairs - O, Bending - O, Hearing - F Work Environment Inside - C, Overtime - O

Applicant Documents

Required Documents

Resume / CV

Cover Letter

List of References

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (

Please indicate your highest level of education :

High School Diploma / GED

Bachelor's Degree

Master's Degree

Doctorate Degree (PhD)

Is your education / experience directly related to the field of accounting?

Rate yourself on your experience with Microsoft Office (Word, Excel and Powerpoint.)

Excellent

Good

Satisfactory

Poor

Please indicate how you learned of the vacant position for which you are applying :

UNCGjobsearch Website

Greensboro News & Record

Carolina Peacemaker

Other Newspaper

The Chronicle of Higher Education

Inside Higher Ed

Other Professional Journal

NCWorks.gov

UNC System Job Board

Other Online Job Board

Personal Networking

Other

If you selected Other, please provide the name of the resource here.

Open Ended Question)

Are you eligible to work in the United States without sponsorship?

Salary : $50,220 - $55,800

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