Academic Counselor

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

435 Alumni Rd, Rochester, New York, United States of America, 14627

Opening

Worker Subtype:

Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

210212 Deans Office Col-Advising

Work Shift

UR - Day (United States of America)

Range

UR URG 106 H

Compensation Range

$21.36 - $29.90

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL PURPOSE

The College Center for Advising Services (CCAS) is a centralized academic advising office staffed by a team of dedicated professional advisors whose work is designed to support the academic success of undergraduate students. The Academic Counselor will serve as a College Advisor managing a caseload of assigned students in Arts and Sciences and assist with one or more major operations of the Advising Center. The position is approximately 40% college advising and 60% program administration.

College Advisors are responsible for an assigned caseload of advisees over a four-year period from matriculation to graduation. They provide advisement and support around course planning, educational goals, career aspirations, college policies, and opportunities for engaging in campus life. Advisors guide students through the major declaration process, answers general questions regarding financial aid, and monitor progress toward degree completion. Advisors proactively assist students who are experiencing academic difficulties and help students navigate policies relating to academic probation and leave of absence.

Additionally, the position administers Rochester’s unique and distinctive experiential learning programs: Take Five and e5. This includes guiding students through program requirements and applications, coordinating the selection and review process, managing course petitions and exception approvals, and serving as the primary point of contact for general program inquiries. The AC also leads recruitment efforts across multiple schools, oversees program communications and events, maintains accurate academic records in collaboration with university offices, and manages the program’s Blackboard page.

Note: A cover letter and resume are required for consideration for this position. The cover letter should detail your interest in the position and highlight relevant skills and experiences. Submit both the cover letter and resume as one document.

Essential Functions

Academic Advising:

• Advises a caseload of assigned students in Arts and Sciences and provides information about program planning, academic resources, special academic opportunities, rules and policies, financial aid, and graduation requirements
• Guides students on the development of four-year academic plans and connects students to academic and career development experiences and opportunities such as study abroad, undergraduate research, internships, and co-curricular activities
• Effectively communicates and explains academic policies and procedures to students, parents, colleagues, and other stakeholders.
• Provides support to students in academic difficulty and serves as a primary resource for students placed on academic probation
• Connects students with faculty to explore academic interests and opportunities
• Maintains contact with faculty and departmental staff regarding advising programs and consults on individual cases as required
• Meets with students through individual appointments, drop-in advising, group advising, both in person and on a remote basis
• Assists with outreach to students who are on a Leave of Absence
• Collaborates on campus-wide advising initiatives
• Attends committee meetings based on interest and department needs
• Guides students in preparation of petitions, proposals, and appeals; refers students to faculty or other offices for specialized help
  
  

Take Five Program Manager

• Advises students applying to and enrolled in the Take Five Scholars Program.
• Disseminates information to constituents across the School of Arts and Sciences, Hajim School of Engineering, and Eastman School of Music to recruit high quality student applications and communicate time sensitive information
• Works directly and often with students to assist in creating a high-quality application
• Plans and coordinates the yearly Capstone event
• Reviews all applications for completeness
• Creates and manages the Take 5 Blackboard page
• Monitors the Take 5 email account
• Reviews Take 5 course petitions for approval or denial
• Coordinates with the Registrar, Financial Aid, and Bursar offices to ensure accuracy of academic program records and alignment with university policies
• Leads the faculty Take 5 Review Board meeting each semester
• Provides ongoing advising to assist approximately 50 Take 5 students in completing their programs
  
  

e5 Program Manager

• Administers and coordinates the e5 Program
• Advises students applying to and enrolled in the e5 Program.
• Disseminates information to constituents across the School of Arts and Sciences, Hajim School of Engineering, and Eastman School of Music to recruit high quality student applications and communicate time sensitive information
• Works directly and often with students to assist in creating a high-quality e5 application
• Collaborates with the e5 instructor and the program manager at Ain Center to facilitate and plan the monthly practicum and yearly Capstone event
• Reviews all applications for completeness
• Creates and manages the e5 Blackboard page
• Monitors the e5 email account
• Reviews e5 course petitions for approval or denial
• Coordinates with the Registrar, Financial Aid, and Bursar offices to ensure accuracy of academic program records and alignment with university policies
• Leads the faculty e5 Review Board meeting each semester
• Provides ongoing advising to assist approximately twenty e5 students in completing their programs
  
  

Other duties as assigned.

Qualifications

• Bachelor's Degree required.
• Master’s Degree preferred.
• Two years related experience required.
• or equivalent combination of education and experience required.
• Excellent organization, time-management, writing ability, problem-solving, and interpersonal skills required.
• Understand college student development and demonstrate the skills needed to support and advise students required.
• Demonstrated commitment to and experience working with diverse students required.
• Strong problem-solving skills, a desire to coach and advocate for students, and a passion for assisting students as they formulate their educational and personal goals required.
• Experience with public speaking and presentations to diverse audience required.
  
  

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.