What are the responsibilities and job description for the Student Employment Coordinator position at University of San Diego?
Duties
and Responsibilities :
Application and File Evaluation
Determines financial aid eligibility based on Federal Methodology and USD guidelines, using professional judgement.
Revaluates financial aid packages.
Applicant Advising
Counsel students and parents who have complicated situations on financial aid / personal matters with sensitivity;
Provides accurate and prompt information ensuring excellent customer service by serving as part of the Financial Aid Counselor of the Day rotation. This occurs primarily by phone and email with occasional face-to-face meetings;
Acts as liaison with other USD offices regarding student issues;
Collaborates with partner offices to assist families with questions and concerns.
Program Coordinator
Independently coordinates the Federal Work-Study Program, managing a budget of approximately $2 million and employing around 500 students (24 / 25 year figures);
Participates in the annual audit and FWS reconciliation / FISAP;
Prepares and monitors annual departmental FWS budgets, allocating funding to each department for their share of Work-Study student employee earnings;
Provide various employment utilization reports and statistics as needed;
Assists in placement, recruitment, and management of FWS / CWO and Graduate FWS / CWO recipients in appropriate positions, ensuring compliance with Federal Work-Study regulations;
Assists in placement of NROTC Fellows in jobs for grant work component;
Facilitate positive supervisor / student FWS working relationships;
Supervise the annual Job Fair for students (primarily new students) to find suitable employment;
Create financial aid Intersession and Summer Session budgets, including for study abroad;
Administers and supervise Intersession and Summer Session applications;
Supervises operations of JLD budget; exercises oversight and manages JLD budget;
Supervises placement of summer CWO recipients; monitors summer CWO applications, budgets, and earnings;
Supervises selection of USD Student Employee of the Year;
Serves as liaison between OFA and the Mulvaney Center to ensure that USD maintain its commitment to FWS and community service;
Trains, supervises, and evaluates one full-time staff member who assists in records management and program procedures for the Federal Work-Study and JLD programs, as well as 3-5 student employees;
Conducts supervisor training approximately once per year to ensure that supervisors have an overview of the program, to provide written guidance, and to build relationships with supervisors;
Serve as an alternate for the Director of Financial Aid at Cal-SOAP events.
Other
Creates presentations and represents USD at various workshops or informational meetings.
Attends relevant training and conferences;
Serves as the liaison between OFA and Parent Relations.
Special Conditions of Employment :
Ability and availability to work additional hours at peak processing times
Capacity to make difficult and critical decisions
Experience assisting emotionally sensitive students and parents with financial aid issues
Collaborate with the OFA and other financial aid counselors
Background check : Successful completion of a pre-employment background check.
Degree Verification Requirement : Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Job Requirements :
Minimum Qualifications :
Bachelor’s degree required
Minimum 3 years of fulltime experience in financial aid required. The Student Employment Coordinator should have broad experience in federal and state student aid regulations, financial aid policy, need analysis, financial aid packaging methodology, student employment issues, and human relations.
Performance Expectations - Knowledge, Skills and Abilities :
Knowledge of need analysis and student aid policies and regulations
Effective oral and written communications skills
Strong organizational skills
Demonstrated supervisory skills
Ability to make independent decisions
Adaptability to changing environment
High degree of mathematical accuracy
Capacity to listen and respond with knowledge and understanding to students' and parents' situations, maintaining diplomacy in difficult situations
Working knowledge of USD's awarding policy and financial aid philosophy
Experience with Microsoft Suite, Google Platform, Banner, Salesforce, Workday
Extensive knowledge and understanding of Title IV Regulations
Spreadsheet skills
Access databases
Experience with Student Employment and FWS program
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