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Student Employment Coordinator

University of San Diego
San Diego, CA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/1/2025

Duties

and Responsibilities :

Application and File Evaluation

  • Determines financial aid eligibility based on Federal Methodology and USD guidelines, using professional judgement.
  • Revaluates financial aid packages.

Applicant Advising

  • Counsel students and parents who have complicated situations on financial aid / personal matters with sensitivity;
  • Provides accurate and prompt information ensuring excellent customer service by serving as part of the Financial Aid Counselor of the Day rotation. This occurs primarily by phone and email with occasional face-to-face meetings;
  • Acts as liaison with other USD offices regarding student issues;
  • Collaborates with partner offices to assist families with questions and concerns.
  • Program Coordinator

  • Independently coordinates the Federal Work-Study Program, managing a budget of approximately $2 million and employing around 500 students (24 / 25 year figures);
  • Participates in the annual audit and FWS reconciliation / FISAP;
  • Prepares and monitors annual departmental FWS budgets, allocating funding to each department for their share of Work-Study student employee earnings;
  • Provide various employment utilization reports and statistics as needed;
  • Assists in placement, recruitment, and management of FWS / CWO and Graduate FWS / CWO recipients in appropriate positions, ensuring compliance with Federal Work-Study regulations;
  • Assists in placement of NROTC Fellows in jobs for grant work component;
  • Facilitate positive supervisor / student FWS working relationships;
  • Supervise the annual Job Fair for students (primarily new students) to find suitable employment;
  • Create financial aid Intersession and Summer Session budgets, including for study abroad;
  • Administers and supervise Intersession and Summer Session applications;
  • Supervises operations of JLD budget; exercises oversight and manages JLD budget;
  • Supervises placement of summer CWO recipients; monitors summer CWO applications, budgets, and earnings;
  • Supervises selection of USD Student Employee of the Year;
  • Serves as liaison between OFA and the Mulvaney Center to ensure that USD maintain its commitment to FWS and community service;
  • Trains, supervises, and evaluates one full-time staff member who assists in records management and program procedures for the Federal Work-Study and JLD programs, as well as 3-5 student employees;
  • Conducts supervisor training approximately once per year to ensure that supervisors have an overview of the program, to provide written guidance, and to build relationships with supervisors;
  • Serve as an alternate for the Director of Financial Aid at Cal-SOAP events.
  • Other

  • Creates presentations and represents USD at various workshops or informational meetings.
  • Attends relevant training and conferences;
  • Serves as the liaison between OFA and Parent Relations.
  • Special Conditions of Employment :

  • Ability and availability to work additional hours at peak processing times
  • Capacity to make difficult and critical decisions
  • Experience assisting emotionally sensitive students and parents with financial aid issues
  • Collaborate with the OFA and other financial aid counselors
  • Background check :   Successful completion of a pre-employment background check.

    Degree Verification Requirement : Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

    Job Requirements :

    Minimum Qualifications :

  • Bachelor’s degree required
  • Minimum 3 years of fulltime experience in financial aid required.  The Student Employment Coordinator should have broad experience in federal and state student aid regulations, financial aid policy, need analysis, financial aid packaging methodology, student employment issues, and human relations.
  • Performance Expectations - Knowledge, Skills and Abilities :

  • Knowledge of need analysis and student aid policies and regulations
  • Effective oral and written communications skills
  • Strong organizational skills
  • Demonstrated supervisory skills
  • Ability to make independent decisions
  • Adaptability to changing environment
  • High degree of mathematical accuracy
  • Capacity to listen and respond with knowledge and understanding to students' and parents' situations, maintaining diplomacy in difficult situations
  • Working knowledge of USD's awarding policy and financial aid philosophy
  • Experience with Microsoft Suite, Google Platform, Banner, Salesforce, Workday
  • Extensive knowledge and understanding of Title IV Regulations
  • Spreadsheet skills
  • Access databases
  • Experience with Student Employment and FWS program
  • Public Speaking skills
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