What are the responsibilities and job description for the Assistant Director of EMCO Operations position at University of South Carolina?
Posting Number
STA00057PO25
Job Family
Business Operations
Job Function
Business Operations
USC Market Title
Business Operations Manager
Link to USC Market Title
https://uscjobs.sc.edu/titles/132237
Job Level
M0 - Managerial
Business Title (Internal Title)
Assistant Director of EMCO Operations
Campus
Columbia
Work County
Richland
College/Division
Enrollment Management
Department
EM Enrollment Management
State Pay Band
7
Approved Starting Salary
$59,581
Advertised Salary Range
$59,581, salary commensurate with experience.
Location of Vacancy
Columbia, SC
Part/Full Time
Full Time
Hours per Week
37.5
Work Schedule
8:30am – 5:00pm, Monday-Friday
Basis
12 months
Job Search Category
Administrative
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
The Enrollment Management Central Office is looking for a team member to help serve the departments within Enrollment Management. EMCO is a fast-paced business office that maintains both cross-trained and specialized staff for all HR and business-related needs. With a variety of job duties, you will never have the same day twice. We are looking for a team player to fill this leadership role. This position requires great attention to detail and familiarity with business office functions, preferably with USC systems.
The Assistant Director of EMCO Operations supervises 2 full-time staff members, the Enrollment Management Central Office Coordinators. The Assistant Director plans the approach to fulfilling office needs and monitors emails and requests to strategically complete the tasks and ensure actions are submitted in a timely and accurate manner. The Assistant Director troubleshoots issues that arise and determines the best course of action to move forward.
The Assistant Director is also responsible for business operations and travel areas within the office. They will manage contracts, simple requisitions, and serve as a Purchasing card holder and back-up liaison for the unit. They will also submit and approve travel actions for departmental staff and serve as the Travel Card and Program Card Liaison for the unit. They may assist with HR processing but will be primarily focused on purchasing and travel-related requests.
The Assistant Director will build strong relationships with campus partners and maintain confidentiality. The Assistant Director must ensure compliance with university and state policies and procedures for activities related to purchasing, travel, and HR. They will provide clear, timely, concise and accurate guidance and information to staff members and other internal constituents (BOT, Provost, Purchasing, Controller, Travel, HR, Legal, etc.).
This position has the potential for hybrid work after 6 months.
An attention to detail assessment will be included in the interview process.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
- At least 2 years of experience managing, leading, or overseeing a fast-paced work environment, preferably within an administrative/business office setting.
- Experience in Enrollment Management.
- Prior supervisory experience.
- Knowledge of University of South Carolina policies, procedures related to HR and Finance
- Familiarity with purchasing and finance systems as well as payroll/absence management and HR systems.
Knowledge/Skills/Abilities
- Ability to effectively lead teams and motivate team members.
- Excellent written and verbal communication skills.
- Keen attention to detail.
- Considerable computer mastery with specific knowledge of Microsoft Office Suite (Word, Teams, PowerPoint, Excel, and Outlook) and Adobe Acrobat.
- Strong analytical and problem-solving skills.
- Capacity to learn web-based financial and HR systems.
- Ability to correctly interpret and implement policies and procedures, and understand the application of rules and regulations.
- Ability to supervise effectively.
- Ability to establish and sustain positive working relationships with staff, co-workers, administrators, and campus partners.
- Ability to manage sensitive situations with confidentiality and discretion.
- Ability to effectively manage time and prioritize tasks.
- Possess a positive, team-oriented attitude.
- Ability to appropriately manage and prioritize multiple concurrent tasks of a varied nature.
- Excellent organizational skills.
- Ability to identify operational problems and anticipate needs in advance, make appropriate recommendations, and implement sound solutions.
- Ability to write, develop, coordinate, and communicate policies, procedures, and strategic planning.
- Ability to prepare reports and presentations.
- Ability to maintain confidentiality and be sensitive to the private nature of personnel and financial information.
- Ability to work independently with little direction as well as collaboratively within a team.
- Ability to handle special constituent issues with discretion and tact.
Job Duties
Job Duty
EMCO Service Team
Hire, train, and directly supervise two EMCO Coordinators who process HR, Travel, and Purchasing actions within the division of Enrollment Management. Manage the incoming work submitted daily to the EMCO shared inbox. Submit payment requests and conduct Level 1 and Level 2 approvals. Continuously re-evaluate inbox priorities and Coordinator workload/strengths to provide high level of departmental support and guarantee fastest and most efficient processing. Track submissions through workflow. Ensure that submissions are compliant with all related policies and procedures. Provide backup for Coordinators when they are out of office.
Essential Function
Yes
Percentage of Time
40
Job Duty
Travel and Card Programs
Submit Travel Authorizations and Expense Reports. Complete necessary Level 1 and Level 2 approvals in PeopleSoft Finance. Ensure that offices are in compliance with all related policies and procedures. Serve as Travel Card Liaison and Program Card Liaison for the unit and act as a travel card holder for department purchases. Reconcile and approve all cards monthly. Timely notify supervisor of problems or concerns with travel activity. Elevate special or complex travel situations. Complete Travel projects as assigned. Attend trainings offered through Travel and/or Controller’s office to keep up to date on all new developments.
Essential Function
Yes
Percentage of Time
20
Job Duty
Human Resources
Work closely with EMCO Assistant Director and Director of Human Resources to elevate special or complex HR situations. Provide support by submitting personnel actions for all offices within the unit of Enrollment Management. Perform necessary HR approvals in university’s HR systems. Assist as needed in HR projects. Attend trainings offered through central HR to keep up to date on all new developments.
Essential Function
Yes
Percentage of Time
15
Job Duty
Business Operations
Work closely with the Assistant Director for Business Operations to submit contracts for approval and submit simple requests for requisitions, following through workflow to completion. Perform Level 1 and Level 2 approvals as needed in PeopleSoft Finance. Ensure that offices are in compliance with all related policies and procedures. Serve as a purchasing card holder for department purchases and back-up liaison. Timely notify supervisor of problems or concerns with purchasing activity. Elevate special or complex purchasing situations to EMCO AD for Business Operation. Complete Purchasing projects as assigned. Attend trainings offered through Purchasing and/or Controller’s office to keep up to date on all new developments.
Essential Function
Yes
Percentage of Time
15
Job Duty
Maintain confidentiality in all actions. Create strong relationships with campus partners. Respond timely to all email and Teams-based inquiries. Manage the following processes: establish protocol for mail runs; serve as main contact for unit Shared services, serve as building contact for water delivery and facilities issues, responsible for state driving records request process and state vehicle logs. Other duties/related projects as assigned.
Essential Function
Yes
Percentage of Time
10
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive
No
Hazardous weather category
Non-Essential
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Job Open Date
01/23/2025
Job Close Date
03/09/2025
Open Until Filled
No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 9, 2025.
Quicklink for Posting
https://uscjobs.sc.edu/postings/182411
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $59,581
