What are the responsibilities and job description for the Tableau Trainer position at University of South Carolina?
Posting Number
STA00133PO25
Job Family
Operational Analysis
Job Function
Business Intelligence
USC Market Title
IT Technical Trainer
Link to USC Market Title
https://uscjobs.sc.edu/titles/133538
Job Level
P3 - Professional
Business Title (Internal Title)
Tableau Trainer
Campus
Columbia
Work County
Richland
College/Division
Division of Information Technology
Department
IT Data Services And Analytics
State Pay Band
7
Approved Starting Salary
$59,581
Advertised Salary Range
$59,581- $89,371
Location of Vacancy
Part/Full Time
Full Time
Hours per Week
37.5
Work Schedule
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis
12 months
Job Search Category
Information Technology
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
As the Tableau Trainer, you will be responsible for creating and delivering engaging training sessions that accommodate users with varying levels of experience in Tableau, from beginners to advanced users. You will work closely with data experts and department heads across the University to ensure that training aligns with both technical requirements and organizational goals.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree in a job-related field and 3 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
- Bachelor’s degree in Information Technology, Data Science, Education, or a related field.
- Minimum of 3 years of experience working with Tableau, including creating dashboards and visualizations.
- Proven experience in training or teaching others, either through formal instruction or in a mentoring/coaching capacity.
- Strong communication and presentation skills, with the ability to explain complex data concepts to non-technical users.
- Experience in developing training programs and creating clear, concise instructional materials.
- Familiarity with Tableau Server and Tableau Desktop, including user permissions, data sources, and Tableau’s integration with other platforms.
- Ability to work with a diverse range of stakeholders across multiple departments and effectively understand their needs.
Knowledge/Skills/Abilities
- Knowledge:
- In-depth understanding of Tableau tools, including Tableau Desktop, Tableau Server, and Tableau Prep.
- Knowledge of data visualization principles, best practices, and business intelligence concepts.
- Familiarity with SQL, relational databases, and data preparation techniques.
- Skills:
- Proficiency in designing and delivering engaging training programs for diverse learners.
- Advanced troubleshooting and problem-solving skills for Tableau-related issues.
- Excellent organizational skills for managing multiple projects and deadlines.
- Strong writing and editing skills for creating documentation and training materials.
- Abilities:
- Ability to analyze training needs and tailor content to meet varying skill levels.
- Capacity to simplify technical concepts and deliver clear, understandable instructions.
- Ability to build rapport and foster a collaborative learning environment.
- Flexibility to adapt to evolving technology and organizational priorities.
Job Duties
Job Duty
Training Development and Delivery
- Design, develop, and deliver comprehensive Tableau training programs for end-users and analysts at all skill levels.
- Conduct hands-on workshops, webinars, and in-person training sessions.
- Create and maintain training materials, including user guides, videos, and FAQs.
- Develop custom training plans based on departmental and organizational needs.
Essential Function
Yes
Percentage of Time
50
Job Duty
Needs Assessment and Curriculum Design
- Assess training requirements through consultations with stakeholders and leadership.
- Evaluate gaps in Tableau skills and recommend solutions to address deficiencies.
- Develop role-based training roadmaps aligned with organizational goals.
Essential Function
Yes
Percentage of Time
20
Job Duty
User Support and Coaching
- Provide one-on-one coaching sessions to help employees address specific Tableau challenges.
- Serve as the primary point of contact for Tableau-related inquiries and troubleshooting.
- Develop a mentoring program to assist new Tableau users in building confidence and competence.
Essential Function
Yes
Percentage of Time
15
Job Duty
Documentation and Reporting
- Maintain detailed training records and provide reports on participation, progress, and feedback.
- Track and report key performance indicators to measure training effectiveness.
Essential Function
Yes
Percentage of Time
10
Job Duty
Continuous Improvement and Innovation
- Stay current with Tableau updates, new features, and best practices to enhance training materials.
- Incorporate feedback from participants to refine and improve training delivery.
Essential Function
Yes
Percentage of Time
5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive
No
Hazardous weather category
Non-Essential
Posting Detail Information
Number of Vacancies
Desired Start Date
Job Open Date
02/21/2025
Job Close Date
04/06/2025
Open Until Filled
No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 6, 2025.
Quicklink for Posting
https://uscjobs.sc.edu/postings/183818
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $59,581 - $89,371
