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Director of Revenue Cycle Operations

University of Southern California (USC)
Alhambra, CA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/1/2025
Job Overview
The University of Southern California (USC) is seeking a highly skilled and experienced professional to fill the role of Director of Revenue Cycle Operations. This key position plays a vital role in ensuring the efficient management of patient accounts, from initial registration to final payment. The ideal candidate will possess excellent leadership skills, a deep understanding of revenue cycle operations, and the ability to drive business growth through effective decision-making.

About the Role
This is an exceptional opportunity for a seasoned professional to join USC's team of dedicated healthcare professionals. As the Director of Revenue Cycle Operations, you will be responsible for overseeing all aspects of patient accounts, including registration, insurance verification, billing, and collections. Your expertise will be instrumental in driving revenue growth, improving patient satisfaction, and ensuring compliance with regulatory requirements.

Responsibilities
- Develop and implement strategies to improve revenue cycle performance, focusing on timely payments, reduced bad debt, and increased cash flow
- Lead a high-performing team of financial analysts, coordinators, and specialists, providing guidance, training, and support as needed
- Collaborate with hospital departments, payers, and vendors to resolve issues, negotiate contracts, and ensure seamless operations
- Analyze data to identify trends, opportunities for improvement, and areas for cost reduction
- Develop and manage budgets, forecasts, and reports to inform business decisions
- Stay up-to-date with changing regulatory requirements, industry best practices, and emerging technologies

Requirements
- 7-10 years of experience in revenue cycle management, preferably in a hospital or healthcare setting
- Proven track record of driving revenue growth, improving efficiency, and reducing costs
- Excellent leadership, communication, and problem-solving skills
- Strong analytical and technical skills, with proficiency in MS Office, Excel, and Access
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
- Bachelor's degree in Business Administration, Healthcare Administration, or a related field

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