Director of Student Outreach and Support

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Hiring Department:

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Position Open To:

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Weekly Scheduled Hours:

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Earliest Start Date:

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Position Duration:

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Job Details:

General Notes:

The Office of the Dean of Students at the University of Texas at Austin is dedicated to creating a transformative campus experience where students develop critical thinking, leadership skills, and a lifelong commitment to positive civic engagement. Guided by our core principles of being student-focused, fostering collaborative innovation, empowering ownership, and embracing strategic efficiency, we strive to support students both inside and outside the classroom. Our mission is to develop student leaders, foster involvement, and provide support for all Longhorns, ensuring that every decision and action prioritizes their well-being and development. Join us in fostering a community that values excellence, inclusivity, and the holistic development of our students.

Purpose:

The Director of Student Outreach and Support in the Office of the Dean of Students plays a pivotal role in supporting the university’s mission to transform lives. This role oversees the comprehensive operations of the unit, supporting student success and well-being through crisis intervention, case management, and proactive outreach initiatives. By collaborating closely with campus partners, the Director helps create a holistic approach to student needs, aligning with the guiding principles of being student-focused, fostering collaborative innovation, and empowering ownership. This role is integral to the office’s vision of fostering a transformative campus experience. Through their work, the Director coordinates and contributes to a supportive environment where all students can thrive and succeed.

Responsibilities:

Required Qualifications:

Master’s degree in student affairs administration, counseling, law, or a related field. A minimum of eight years of experience developing or administering student programs in a university setting. Experience working in a Student Affairs environment, with a focus on emergency response and assessment of students in crisis. Demonstrated experience supervising full-time professional staff.

Strong interpersonal and leadership skills, with the ability to engage diverse groups of students, faculty, and staff. Proven ability to manage complex situations and respond effectively to emergencies. Expertise in creating and delivering engaging outreach presentations. Ability to identify, support, and refer mental health concerns to appropriate clinical resources. Proficiency in risk assessment related to harm to self or others. Comprehensive knowledge of education laws and policies, including, but not limited to, the Federal Educational Rights and Privacy Act (FERPA), due process, Title IX, and The Americans with Disabilities Act (ADA). Proficiency in mediation, strategic planning, and program evaluation. Excellent communication and decision-making skills.

Preferred Qualifications:

More than eight years of experience counseling or working with college students. Leadership experience in crisis management, threat and risk assessment, and crisis or grief intervention protocol development and implementation. Proven experience supporting victims of crime and working with law enforcement agencies. Assessment experience, including evaluation of crisis response, counseling, or other support programs. Ability to exercise discretion and independent judgment when addressing student issues, parental/guardian concerns, and faculty/staff inquiries.

Monthly Salary:

$115,000 non-negotiable

Working Conditions

Required Materials

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.