Business Center Specialist- Col of Health Sci Dean's Office

Under limited supervision and with considerable latitude for the use of initiative and independent judgment, coordinates and directly supports the business process functions of a Business Center, which provides various financial, analytical, and business process transactional services to faculty and staff within area of assigned responsibility.

Essential Functions

Receives, reviews, analyzes and processes a variety of complex business, financial and payroll/personnel related transactions into a variety of the University software systems. Transactions include a combination of accounting (posting and reconciling), budget development and monitoring, purchasing, inventory, records management and project scheduling. Prepares, analyzes and creates statistical, financial and various other reports.

Implements and adheres to established goals, policies, and priorities for the Business Center. Assists internal and external customers with resource allocation, HR modeling and other analyses. Communicates policies, procedures, and practices to all customers.

Analyzes and documents business processes and systems of controls; provides recommendations to improve effectiveness, efficiency, and data integrity across all functional areas through detailed analysis of reports, business processes, and systems of control; considers relative costs and benefits of potential actions to choose the most appropriate and cost effective method. Communicates improvements to functional leads.

Examines budget estimates for completeness, accuracy, and compliance with procedures and regulations; compiles and analyzes financial information to post entries to accounts in automated finance system; allocates expenditures, encumbrances, receipts, receivables, etc., based on reports and schedules; performs statistical analysis to determine trends; reviews and processes requisitions; confers with department for clarifications and specifications, and preferred supplies; ensures products or services are compatible with university networking systems; confers with vendors to obtain product or service information such as price, availability, and delivery schedule.

Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation.

Ensures timely and accurate processing of all personnel actions in automated HR system to include, but not limited to, creating and submitting documents/ requests via respective institutional systems, in accordance with established University and Human Resource Services policies and procedures; provides informational assistance to prospective and current employees regarding the university; collaborates closely with Human Resource Services regarding employee relations and compensation matters.

Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.

Maintains a high degree of confidentiality and ensures safety of all confidential and sensitive information this position is privy to.

Acts as liaison between departments and internal or external customers; interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; obtains, researches and evaluates all relevant information to handle inquiries and complaints; responds promptly to customer inquiries/requests; handles and resolves customer complaints; elevates unresolved issues to the appropriate resources; manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.

May participates in various committees, professional trainings, industry conferences, and conventions.

Works extensively with all MS Office suite products, Human Resource and Finance ERP systems, specifically Peoplesoft, and other institutional software systems, such as Banner Hyperion, etc.

Complies with all federal, state and local laws, and University of Texas System, Regental, and UTEP policies.

Other duties may be assigned.

Supervisory Responsibilities: No supervisory responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

Education: Bachelor’s degree

and

Experience: One-year related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.