What are the responsibilities and job description for the Information Technology Associate I - Campus Services position at University of Texas at San Antonio?
Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 10056
Full/Part Time: Full Time
Org Marketing Statement
The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world. Learn more online, on USTA Today or on TwitterInstagram, Facebook, YouTube or LinkedIn.
UTSA, situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.
Posting End Date
Applications will be accepted through 11:59 PM CDT on 06/08/2023. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary
Salary Range: Up to $35,000 annualized, commensurate with education, experience and qualifications.
Hours per Week
Exempt Position: 40 hours per week.
Required Application Materials
Essential Functions
Function: Provide technical skills and knowledge in providing information technology support and database management within a department or division.
Scope: Responsible for providing systems administration and first level user support and training.
Typical:
Periodic:
Required Qualifications
Preferred Qualifications
Working Conditions
Working Conditions:
The primary work location for this position will be on campus. Travel and parking expenses are the employee's responsibility.
Additional Information
EO/AA Statement
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
Regular/Temporary: Regular
Job ID: 10056
Full/Part Time: Full Time
Org Marketing Statement
The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world. Learn more online, on USTA Today or on TwitterInstagram, Facebook, YouTube or LinkedIn.
UTSA, situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.
Posting End Date
Applications will be accepted through 11:59 PM CDT on 06/08/2023. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary
Salary Range: Up to $35,000 annualized, commensurate with education, experience and qualifications.
Hours per Week
Exempt Position: 40 hours per week.
Required Application Materials
- Resume is required.
- Cover Letter is preferred.
Essential Functions
Function: Provide technical skills and knowledge in providing information technology support and database management within a department or division.
Scope: Responsible for providing systems administration and first level user support and training.
Typical:
- Provide direct service and assistant to faculty, staff and students including first-level user support and training.
- Provide user support and training; set-up departmental workstations troubleshoot problems, install and suppport software and hardware.
- May act as the formal liaison between the department and Office of Information Technology, including campus systems administrators.
- Provide technical support for hardware and software purchases.
- Create and maintain procedural documents for technical/computer processes.
- Serve as the administrator for departmental systems.
- Maintain the inventory of all software licenses for the department; estimate and track annual maintenance costs.
- Create and run regular and special reports. Validate downloads of reporting files.
- Perform additional duties as assigned.
Periodic:
- Produce monthly, quarterly and yearly reports.
Required Qualifications
- Associate's degree or 60 college credit hours from an accredited institution.
- Two years of experience in a computer related field.
- Knowledge of and/or experience with a wide variety of personal computer hardware and software.
- Use of personal computers, servers, Microsoft Office, and standard office equipment.
- Valid driver's license; motor vehicle record will be run.
Preferred Qualifications
- Bachelor's degree in Information Systems, Computer Science or a related field.
- Knowledge of and/or experience with personal computer hardware and software utilized by the department of assignment.
- Similar experience with customer/user interaction.
Working Conditions
Working Conditions:
- Standard office or computer lab environment.
- May involve some lifting and moving of computer hardware and equipment.
- Occasional trave between campuses using a university vehicle.
The primary work location for this position will be on campus. Travel and parking expenses are the employee's responsibility.
Additional Information
- UTSA is a tobacco free campus.
- This is a security sensitive position. Employment is contingent upon a successful background check.
- Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
EO/AA Statement
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
Salary : $35,000
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