Director of Program Operations

University of Washington Medical Center – Montlake & Northwest – Rehabilitation Therapies has an outstanding opportunity for a DIRECTOR, PROGRAM OPERATIONS!

WORK SCHEDULE

• FULL-TIME; 40 HOURS PER WEEK; 100% FTE

POSITION HIGHLIGHTS

Directs all aspects of inpatient therapies at the UWMC on both the Montlake and NW Campuses. This includes inpatient rehabilitation therapy departments at both campuses (physical therapy, occupational therapy and speech therapy, and durable medical equipment specialist team). This position will have oversight of three departments at each campus (for a total of 6). This position also partners with the CARF accredited inpatient rehabilitation unit leadership to provide quality care for a complex patient population. This position ensures coordination of therapies across the multitude of diverse inpatient care areas, including direction and oversight of therapy directed care across two campuses. This director will be responsible for all aspects of operations including fiscal, personnel, quality improvement, productivity and care coordination.

DEPARTMENT DESCRIPTION

UW Medicine Rehabilitation - Our multidisciplinary team is centered around compassion and innovation. We work closely with many types of specialists to give each patient the best possible path to recovery. Our passion and dedication to our purpose has allowed us to be recognized by the U.S. News & World Report as one of the top rehabilitation programs in the nation. Become part of our team and join our mission to make life healthier for everyone in our community!

PRIMARY JOB RESPONSIBILITIES

• 20%: Personnel management: Hiring, orientation coordination, staff rounding, employee evaluations, mentoring, coaching, individual performance improvement and personnel record management
• 20%: Quality improvement: Including but not limited to leading and participating in initiatives that improve patient care across all hospital units (including an inpatient rehab unit, acute care units, adult intensive care units, and neonatal intensive care unit) and/or provided by occupational, physical and/or speech therapists. Examples included: improving coordination of care, early mobility, fall prevention, creation of care pathways, patient satisfaction initiatives, etc.
• 10%: Participating in and leading strategic plan development for inpatient therapy services
• 25%: Fiscal management including billing, productivity, budget development, budget monitoring, benchmarking, and finance reporting
• 5%: Supervision of schedule creation, payroll, vacation granting, leave processing
• 10%:Quality audits, EMR development/improvement, incident report resolution
• 5%: Patient rounding to ensure provision of therapy meets standards
• 5%:Leading staff meetings and other QI projects

SUPERVISORY RESPONSIBILITIES:

Direct supervision of 5 therapy managers and 1 manager of Program Operations- Durable Medical Equipment.

REQUIRED POSITION QUALIFICATIONS

• Masters Degree in Physical, Occupation or Speech Therapy
• WA State license in Physical, Occupational or Speech Therapy
• At least 3 or more years of clinical experience and 5 or more years of management experience

Excellence. Exploration. Education. Become part of our team, and join our mission to make life healthier for everyone in our community.

EO/AAE