Residential Building Services Supervisor

Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 13,000 students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University's mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.

Living in Carrollton, "The City of Dreams," offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region.

At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus.

The city embraces the University's students, faculty, and staff, and welcomes the diversity UWG brings to the community.

Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report.

Reporting to the Custodial Superintendent, this Residential Building Services Supervisor is a supervisory level position that includes leadership and supervision responsibilities. Performs skilled work in the custodial services profession following recognized procedures and techniques using appropriate hand, power tools, and equipment. They will work independently on administrative tasks to include work order assignments (time recording, status changes, and assignments), supervise full-time, temporary, and student employees, and serve as the lead worker on projects. Train employees in the procedures and techniques of the Custodial and Building Services trade. Provide recruiting assistance to the Custodial Superintendent and Director of Facilities Administrative and Custodial Services and will be responsible for completing staff performance evaluations and approving employee payroll time. Duties may include physically strenuous activities such as moving furniture, operating cleaning equipment, and delivering large quantities of supplies. May be called in after hours and on weekends.

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Supervise and direct the Residential Building Services employees in establishing areas of responsibility and work assignments. Ensure personnel and equipment are necessary to accomplish assigned tasks. Check standards of performance in all areas of custodial and initiate corrective action as required. Assist in maintaining control of supplies and custodial equipment. Deliver custodial supplies to buildings. Fill in for custodial personnel in case of shortage challenges/absenteeism. Carry out security and safety procedures as established by the Custodial Superintendent or Director. Follow instructions regarding the use of chemicals and supplies. Demonstrate and teach proper work methods, best practices and safety precautions to employees. Recognize and follow prescribed safety procedures and regulations while following all NFPA, OSHA/EPA, & ADA codes and regulations. Perform all work, including handling hazardous materials, in accordance with established safety procedures. Assist in ensuring a safe work environment throughout the facility for all employees. Report all accidents and injuries in a timely manner. Participate in regular safety meetings, safety training, and hazard assessments. Participate in and sometimes lead department provided training and learning opportunities to develop work-related skills and abilities. Complete all required training in a timely manner. Enforce and support policies established by Facilities Development & Sustainability. Use the computerized maintenance management system to assign work orders, schedules, and to reprioritize work requests as needed. Inspect work performance to ensure high quality craftsmanship and follow through. Record time worked by employees. Maintain inventory and order parts and supplies when appropriate. Maintain and inspect tools and equipment on a regular basis. Work with the Residential Services team to make certain vehicles and employee work area are clean and orderly. Communicate via email or iPad, and can create Word documents, and Excel spreadsheets as required.

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Perform custodial tasks with employees including but not limited to cleaning restrooms, offices, and common spaces. May handle some basic maintenance tasks such as changing out light bulbs, filters, or checking thermostats. Use standard tools of the trade such as chemicals, floor machines, project equipment, lifts, ladders, pressure washers, and other hand tools. Identify cleaning problems and determine appropriate remedies. Work alone or with other Residential Building Services members to complete special assignments for special university events or other tasks as assigned. Must be able to work varied hours and weekends with minimal supervision and determine the necessary tasks to be performed. Other duties as needed or assigned by the supervisor.

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Perform administrative functions utilizing computer technology ¿ payroll time approvals, staff performance evaluations, work order updates (assignments, scheduling, time reporting, status updates), and order supplies. Communicate via email or other written documents. Create Word documents and Excel spreadsheets as required. Perform building inspections. Assist in recruiting, hiring, on-boarding, and training of new staff. Demonstrate, teach, and coach proper work methods, techniques, best practices, and safety precautions to employees. Empower employees to solve problems and come up with better alternatives and solutions. Promote a high level of customer satisfaction.

4 -
Participate in department-provided training and learning opportunities to develop work-related skills and abilities. Complete all required training on a timely basis.

Educational Requirements
High School Diploma or GED.

Required Experience
2-3 years of custodial supervisory experience or lead experience. Experience in aspects of custodial operations and procedures, leading a team in the performance of routine cleaning and preventive maintenance of educational, industrial or healthcare facilities. Accurate record keeping. Efficiently coordinating projects and work orders with custodial staff and other trades personnel. Computer skills - Word, Excel, email, etc. Valid driver's license required.

Preferred Educational Qualifications
High School Diploma or GED.

Preferred Experience
5 years of supervisory experience along with advanced computer skills; experience with the maintenance and repair of tools and equipment.

$21.66 Hourly. Paid on a Bi-Weekly Basis.

ABILITIES
Interact with others in the work area in a manner that encourages accomplishment of work tasks and ability to work as part of a team. Self-starter; self-motivated. Promote the mission, vision, and values of the University. Adapt to changing work priorities; communicate with diverse groups; meet deadlines and schedules; work with constant interruptions. Observe quality and condition of the residential facilities, report or correct deficiencies, and contribute to continuous improvement and high standards of quality. Respectful of residents¿ privacy and property. Attentive to the needs of residents and responds accordingly, to standard operating procedures, displaying a positive and helpful attitude at all times. Take appropriate action and/or comply with building and safety regulations. Efficiently coordinate projects and work orders within the Custodial department. Must be available as needed to work any shift including nights or weekends to service projects and respond to emergencies during or after hours for resolving immediate safety concerns

KNOWLEDGE
Proper application of cleaning chemicals. Knowledge of cleaning procedures for residential areas, offices, classrooms, restrooms, lobbies, and common areas. Comprehension of operating diverse machines to include scrubbers, vacuums, extractors, buffers, burnishers, etc. Thorough knowledge of various maintenance tasks, materials, equipment, and/or services within facility maintenance operations.

SKILLS
Must have leadership skills and be able to assist Superintendent and Director with training and administrative duties. Customer service skills to effectively understand and respond to customer needs and understand the role of customers in the work environment. Listen to instructions and ask necessary questions to complete tasks. Communicate with fellow workers in a manner that allows for work to be completed. Advanced computer skills, including knowledge of standard Microsoft software. Excellent written and oral communication skills. Possess planning and organizing stills. Constructive handling of stressful situations. Demonstrate courteous actions and follow the organization¿s established protocol for customer service. Effectively multi-task. Must represent the best of UWG at all times and possess superior customer service skills. Preferred: Skills in problem solving and decision making.

Physical Requirements:
Atmospheric Conditions - Conditions that affect the respiratory system, such as gas, fumes, odors, dust, mites, gases, or poor ventilation. Lifting up to 15lbs

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)

The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student-centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.