What are the responsibilities and job description for the Human Resources Information System Analyst position at University of Wisconsin-Milwaukee?
This position combines HR functional knowledge with technical expertise of HR systems in order to achieve process and system efficiencies/best practices, promote data integrity and deliver accurate reporting of data to the organization. Position will identify, analyze, design, update, and implement systems, programs, and modules to improve, enhance, and maintain the Institution’s HRIS and databases. Provides support to the Information, Employment and Shared Services areas within Human Resources, UWM Schools/Colleges/Divisions, and the general campus community through HRS data entry and ticketing management, training and development support, reporting and audit.
Specific responsibilities include but not limited to:
- Serve as HRIS entry subject matter expert and advise units on questions related to a variety of transactions
- Liaison with UW Shared Services (UWSS) to resolve issues and escalate tickets. Monitor ticket request trends and share feedback (e.g., common issues/errors) with HR Shared Services Managers
- Researches, analyzes, and recommended new or improved HR systems, applications, and technologies
- Monitor validity, and accuracy of HR data sources, extracts and integrations.
- Monitors and updates security access for users and ensures compliance with established policies and protocols
- In consultation with supervisor develop procedures, processes and trainings that increase the department's efficiency and service level
This position does not offer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire. Selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. Hybrid work options may be available. Work will be performed primarily on the UW-Milwaukee campus, with requests for remote work considered after the initial training period. Specifics regarding work location requirements will be discussed during the interview process.
Minimum Qualifications
- Experience running, or analyzing or troubleshooting queries/reports of varying complexity
- Experience functioning as a customer resource responding to routine and complex questions
- Proficiency in Microsoft Office suite (Excel, Word, SharePoint, Teams, etc.)
- Experience developing, coordinating, or facilitating user systems trainings
Preferred Qualifications
- Bachelor’s degree in Information Technology Management, Human Resources Management or related field granted by date of hire or equivalent education and experience
- Experience in project planning and organizing deliverables
- Experience explaining technical or complex concepts and processes to staff/users
- Experience creating HR or Business Administrative reports/dashboards of varying complexity, which utilize query or analytics tools (e.g., Microsoft Excel, PowerBI, Tableau, SQL, etc.)
- Experience working in a higher education environment
- Relevant training and/or certifications as an HRIS Analyst
