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Operations Professional Intern

University of Wisconsin
Madison, WI Intern
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/3/2025

Job Summary :

The Operations Professional Intern is responsible for the oversight and safety of UW Recreation and Wellbeing (Rec Well) facilities. This is a limited term position under the direct supervision of the Coordinators of Operations. This individual will gain valuable recreation and leadership experience by having active involvement in student staff development, member experience, operational and facility management, campus recreation software, scheduling, budgeting, and risk management, all while serving as an ambassador for University Recreation & Wellbeing to the UW-Madison campus and community. The Operations Professional Intern will serve on the team responsible for the hiring, training, and development of approximately 140 student employees.

Responsibilities :

Arranges logistics, provides broad administrative oversight, and implements programmatic changes for one or more recreational programs to efficiently provide a broad range of recreational services to the institutional community. Develops marketing and communication materials for promotion to students, staff, and customers; and assists with recreational program staff recruitment and development.

  • 20% Coordinates logistics for events and programs
  • 20% Develops targeted communication plans and materials based on established goals
  • 15% Identifies, proposes, and implements new or revised operational policies and procedures
  • 30% Assists in implementing the staffing resource allocation plan including hiring, training, and supervision
  • 5% Prepares and monitors budgets and purchases expenditures as needed
  • 10% Engages in the Rec Well professional internship development curriculum, all staff meetings, divisional committees, and other professional development responsibilities and opportunities.

Tasks :

  • Provide leadership and manage the day-to-day operations of Rec Well facilities including the Nicholas Recreation Center and Bakke Recreation & Wellbeing Center.
  • Directly assist in the recruitment, hiring, training, supervision, scheduling, payroll, and evaluation of approximately 140 student employees with a focus on student training, development, and learning alongside the other Professional Intern.
  • Create, implement, and facilitate student employee trainings that may occur outside business hours or on weekends.
  • Work with Facility Services team for the upkeep, cleanliness, and maintenance of all activity spaces and equipment, including routine facility audits.
  • Create and maintain student staff job duties through Connect2Concepts, facility management software.
  • Implement and provide feedback on Rec Well policies and guidelines.
  • Follow up on incidents and accidents that occur in all facilities.
  • Collaborate to ensure consistency of processes and policies across all facilities and develop, review, and evaluate student employee resources.
  • Aid in the creation and tracking of the annual budget, specifically related to recreation and first aid supplies as well as student wages.
  • Assist in maintaining building security and safety through electronic access controls, key management, building surveillance, and two-way radio system.
  • Represent Rec Well at institutional workshops, informational meetings, training sessions, committees, and conferences.
  • Maintain all required certifications related to job responsibilities.
  • Institutional Statement on Diversity :

    Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

    The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

    For more information on diversity and inclusion on campus, please visit : Diversity and Inclusion

    Education : Required

    H.S. Diploma

    Preferred

    Bachelor's Degree

    Achieve or advancing towards Bachelor's degree or higher in a related field. Cumulative undergraduate GPA of at least 2.75

    Qualifications :

    A successful candidate in this position would have previous experience :

  • In a higher education setting for a minimum of one year (Preferred)
  • Hiring, supervising, and mentoring student employees
  • Developing, implementing, and presenting student employee trainings and meetings
  • Utilizing operations management software including Morse Keywatcher, Lenel, Fusion, SubItUp, Connect2Concepts, and / or Microsoft 365
  • Operating recreation, sport, or fitness areas
  • Work Schedule :

    Typical working hours are weekdays from 8 : 00 AM - 5 : 00 PM, with flexibility for shift coverage, training, and meeting dates.

    Work Type :

    It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

    Appointment Type, Duration :

    Terminal appointment.

    This position has the possibility to be extended based on need and / or funding.

    Salary : 22.00 HOURLY

    This position is not eligible for housing, benefits, or health insurance.

    Additional Information :

    Professional Internship

  • The academic year internship is a limited-term position lasting nine months or up to a total of 1,040 hours.
  • Employment is expected to run approximately from mid-August 2025 to mid-May 2026.
  • Compensation is $22 per hour, based on an average of 30 hours per week.
  • The intern will receive time off during university breaks (approximately four weeks, unpaid).
  • Opportunities for professional development funding support may be available.
  • University Recreation & Wellbeing (Rec Well)

    Our mission is to move Badgers to play hard, get fit, and live well. We believe in the power of a team and the strength of a community. We lift each other up with our words, our actions, and our attitudes. We celebrate who we are, where we're from, what we believe, and why we're here. We are committed to providing a workplace built on mutual respect, understanding, and a spirit of collaboration and community. Rec Well is part of Student Affairs at the University of Wisconsin-Madison.

    The University of Wisconsin-Madison

    The UW is home to many of today's top thinkers, researchers, and leaders, who are, in addition to supporting the educational mission of the university, frequently sought out to help with emerging challenges across the country and the world. Guiding this commitment to public service is the Wisconsin Idea, a principle that education should influence people's lives beyond the boundaries of the classroom. We recruit the best, and we generously fund projects that seek to improve lives outside the borders of our campus, our state, and our country.

    How to Apply :

    Please click the "Apply Now" button to begin the application process. As part of the application process, you will be required to upload a current resume and a cover letter addressing your work-related experience and qualifications related to this position.

    Contact : Cameron Theisen

    cameron.theisen@wisc.edu

    608-262-8809

    Relay Access (WTRS) : 7-1-1. See RELAY_SERVICE for further information.

    Official Title :

    Recreation Program Coordinator(AE039)

    Department(s) :

    A80-RECREATION & WELLBEING / NICK OPERATIONS

    Employment Class : Temporary Employment

    Job Number : 311352-CL

    The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

    Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

    If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website :

    Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

    The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

    The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

    Salary : $22

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