What are the responsibilities and job description for the Front Desk Medical Administrative/Patient Services position at University Physicians' Association, Inc.?
Job Type
Full-time
Description
University Physicians Association is seeking qualified applicants for a busy non-profit primary care and dental clinic (Kim Health Center). Join the Kim Health Center Team as a Full-time front desk assistant to support patient services. Long term room for growth with both hours and responsibilities if desired. We are a mission driven health care clinic working with underserved populations.
Schedule as follows: 4 days per week, Mon-Thurs, 8am-5pm with one time per month /occasional Tuesday 11am-7:30pm.
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!
Responsibilities include:
- Greet patients
- Schedule appointments
- Answer phones
- Assist with general patient flow at the front desk and throughout clinic
- Update medical records
- Learn Electronic Medical Record’s system for medical and dental to schedule patients and maintain clinical records
- Comply with all HIPAA laws and follow internal PHI policy and procedure
- Learn provider schedules and scope of practice for proper scheduling
- Checking patients in and out
- Assist with heavy phone volume
- Help reconcile with other staff end of day patient visit data
- Attention to detail
- Send patient referrals and records, in timely manner
- Be a good communicator
- Remain patient and service focused
- Communicate regularly with Front Desk Manager and Executive Director as needed
- Attend monthly staff meetings
- Willing to occasionally work outreach events at health fairs or special events held at clinics or community centers
- Needs to have basic working knowledge of Microsoft office, and at a minimum basic computer experience and understanding.
Requirements
- Prior job experience must include demonstrated interpersonal skills, good communication skills, a commitment to service and helping others.
- Front desk dental experience and /or Spanish speaking a major plus.
