What are the responsibilities and job description for the Office Manager - GI FOR KIDS position at University Physicians' Association?
Description
University Physicians’ Association, Inc. is looking for a full-time, experienced, Office Manager for GI FOR KIDS, a busy physician’s office located in Knoxville, TN.
Responsibilities include:
- Responsible for overall patient flow activities and patient issue resolution.
- Coordinates all daily staff /coverage as well as provides coverage for critical areas if needed to ensure efficient clinic flow
- Establishment, in conjunction with Director and other managers, of office policies in accordance with established physician office
- Establish best practices to ensure accurate collection of patient demographic and insurance information to produce clean claims for submission, submitting said claims
- Handle patient complaints and provide excellent service.
- Facilitate the preparation and submission of employee payroll to the payroll processing company
- Handle staff relations and conduct performance review of staff
- Serves as liaison between practice providers and office employees and between practice and hospital/outside vendors
- Work with controller and other managers regarding billing charges and reimbursements.
- All other duties as assigned
Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, and more!
Requirements
Qualifications
- RN with active TN license preferred
- Qualified candidates must have medical office management experience with a multi-functional background in an office-based setting
- An understanding of insurance, as well as a background in various areas of overall patient flow activities in a medical office.
- Ability to clearly communicate and apply policies and principles to solve everyday problems and deal with a variety of situations.
- Ability to identify problems and recommend solutions.
- Ability to prioritize and multi-task
- Ability to substitute for employees as priorities dictate.
- Experience with Excel
