What are the responsibilities and job description for the Customer Service Representative position at Unlockit Locksmith & Security?
Small Roswell service company needs a new team member to answer customer inquiries. It requires the ability to juggle many things at once and maintain a calm, friendly persona. We are looking for a career-minded individual that's looking for a full-time, long-term stable position.
INITIAL JOB RESPONSIBILITIES
- Answer incoming phone calls
- Respond to emails
- Schedule appointments
- Other duties to be determined based on skill level
REQUIREMENTS
- Excellent verbal and written communication skills
- Professional attitude and appearance
- Positive, friendly personality
- Organized and detail oriented
- High standards
- Ability to learn new software quickly
- Ability to multitask and juggle many things at once
- Ability to work in a fast-paced environment and stay cool under pressure
- Sense of urgency to complete tasks
- Eagerness to learn a new industry
- Self-motivated with the ability to work without supervision
- Ability to type well
- Good computer skills and experience with Microsoft Office
- Clean background (we conduct a thorough criminal background check)
Work Remotely
- No
Job Type: Part-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
- No nights
Application Question(s):
- What city are you currently living in?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 3 years (Required)
Ability to Relocate:
- Roswell, GA 30075: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $17