Student Intern, Information Technology

We are currently seeking a talented individual for the position of Student Intern, Information Technology. We are looking for an energetic addition to our team to assist The Client Services team.

The Client Services team consists of Client Liaisons and Asset Management.  Client Services handles Service Requests from beginning to end.  Client Liaisons work with clients to ensure they have the proper hardware and software for their role.  Asset Managers handle hardware and software asset management, procurement of assets, budgetary items for IS, etc.

Position-Related Responsibilities

• Assist with reclaimed hardware requests to ensure hardware is returned properly.
• Asset cleanup within ServiceNow.
• Assist with inventory, confirming assets assigned to clients.
• Add software models to ServiceNow.
• Add hardware models to ServiceNow.
• Assist with software installation requests.
• Assist with imaging and/or deploying computers and accessories.
• Assist with creating documentation.
• Assist with receiving equipment.
• Assist with various IT budget/finance tasks as needed.

Knowledge, Skills & Abilities

• High school diploma or GED.
• Effective written and oral communication skills are required plus a willingness to learn in a rapidly changing environment.
• Demonstrated ability to work both independently and as part of a team.

Qualifications

• Be pursuing a degree in Information Technology, Computer Science, Mathematics or related discipline with an expected graduation date of 2025 or later
• Be able to work a minimum of 20 hours per week during regular business hours; up to 40 hours a week may be available during the summer and school breaks
• Have a high level of interpersonal skills and the ability to protect highly sensitive and confidential information; Must be able to meet regular deadlines
• Demonstrate effective verbal and written communication skills
• Possess functional knowledge of Microsoft Office products

Requirements

• Student Interns must be enrolled in a specified degree program and maintain the required hours for full-time student status, good academic standing at their college or university, as defined by the college or university and the GPA required for graduation by their college or university. Failure to maintain full-time status, good academic standing and/or the requisite GPA will result in student being deemed ineligible for participation in the program.
• Student Interns are employed on a temporary basis and are generally not eligible for some benefits; including holiday pay.

Scheduling of work hours and assignments should be made taking into consideration that Student Interns are students first and employees second.