Receptionist

UPMC Asbury Heights is hiring a Limited Part-Time Receptionist to join our team!

The hours will be 8 : 30 AM - 5PM.

Every Saturday and Rotating Holidays are required!*

Prior receptionist / switchboard experience is strongly preferred. Customer service / greeting skills, light typing, and email experience is preferred.

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Responsibilities :

• Receive, sort and distribute mail to correct department, resident or staff member in an accurate and timely manner.
• Screen and direct all incoming calls in a courteous efficient manner to the proper department or staff member.
• Direct complaints to appropriate department or staff.
• Accept assigned duties in a cooperative manner.
• Work cooperatively with all facility staff.
• Provide clerical support as needed to ancillary departments.
• Screen all individuals coming into the facility and exercises good judgment in granting entrance.
• Prepare front desk schedule.
• Observe all facility safety policies and procedures.
• Responsible for appropriately maintaining records of purchases for the gift shop, dietary department, and deposits for business office.
• Interact with residents and residents' representatives and directs them to appropriate department or staff.
• Follow Resident's Rights policies at all times.
• Maintain up-to-date emergency reference, key staff and medical staff telephone listing.
• Handle emergency situations in a calm, effective manner.
• Enforce visitation policies and procedures.
• Observe infection control and universal precaution policies and procedures.
• Prepare resident admission information including setting up a file and providing armband and identification card.
• Receive and respond courteously and appropriately to all inquiries made.
• Must remain flexible in work schedule (overtime, evenings, holidays, etc.).
• Answer incoming telephone calls on a multi-line telephone system on or before the third ring consistently.
• Attend all mandatory educational offerings.
• Follow facility fire, disaster and evacuation policies and procedures as required.
• Completion of High school diploma or equivalent
• Superior interpersonal skills required
• Must be able to type at a speed commensurate with job demands.
• Previous experience with business office equipment including : typewriter, computer, paging system, multi-line telephone system, copier and fax machine.

Licensure, Certifications, and Clearances :

UPMC is an Equal Opportunity Employer / Disability / Veteran

Last updated : 2024-03-25