What are the responsibilities and job description for the Specimen Processor position at UPMC - Pittsburgh Medical Center?
Job Details
Job Description
Join UPMC Hamot as a full-time Specimen Processor and be a key player in our dynamic lab team! This day shift position (8:00 AM - 4:30 PM) with rotating weekends and holidays offers a fantastic opportunity to contribute to the lab s success while gaining valuable behind-the-scenes lab experience. As the gatekeeper of the lab, you ll play a critical role in specimen processing, ensuring the accuracy and efficiency of tests. We offer comprehensive Total Rewards benefits, providing perks that support both your career and well-being. Ideal candidates have healthcare experience or a science education background. Ready to grow with us? Apply today and advance your career in the healthcare field!
\nIn this role, there is the opportunity to -
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- Monitor pneumatic tube and courier deliveries to ensure timely specimen processing. \n
- Investigate and resolve specimen issues, including requesting assistance when needed. \n
- Complete quality forms for unacceptable specimens or errors and escalate issues as necessary. \n
- Centrifuge samples, label aliquot tubes, and store samples at appropriate temperatures as per policy. \n
- Enter specimen receive times and requisition details into the computer system. \n
- Answer all telephone inquiries regarding specimen collection, results, and normal ranges. \n
- Verify patient specimens with requisitions or labels to ensure accuracy before processing. \n
- Demonstrate a service-oriented approach by maintaining courtesy, respect, enthusiasm, and a positive attitude in all work situations. \n
Required
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- High School diploma or equivalent \n
- Good oral and written communication skills \n
- Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person \n
Preferred
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- Experience in a clinical laboratory, physician's office, or other medical environment \n
- Knowledge of or experience in Medical Terminology and Laboratory Information systems \n
- Experience in a service environment including call center, customer service center, or product distribution/fulfillment center \n
Licensure, Certifications, and Clearances:
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- Act 34 \n
UPMC is an Equal Opportunity Employer/Disability/Veteran
