Clerk, Mail Room

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better. 

Why Join UPMC? 

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect: 

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA

• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market. 

• Competitive pay 

• Tuition reimbursement 

• Opportunities to grow in your career at UPMC 

UPMC is looking for a Clerk to support our Mail Room at the US Steel Tower in downtown Pittsburgh.

This full-time position works Monday- Friday, 6:00am - 2:30pm. No weekends required!

Purpose:
Sort and distribute all incoming mail and all interdepartmental mail for local hospitals, health centers, and health care providers. Apply postage to all outgoing mail and process all priority, certified and specialty mail.

Responsibilities:

• Actively practice behaviors associated with SH Service Excellence expectations.
• Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E.2. Be an ambassador for UPMC.
• Provide the best C.A.R.E.2 for our patients no matter what.
• Know and follow all organizational/departmental policies/procedures.
• Assume responsibility for personal development and education.
• Incorporate leading/evidence-based practice in quality/safety into every day work.
• Commit to high quality, safe work; encourage others to have similar standards.
• Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events.
• Avoid shortcuts to ensure quality and safety measures are not circumvented.
• Encourage patient and family involvement in processes involving patient safety.
• Speak up with other service partners to ensure high quality and safety.
• Report serious events/incidents per policy.
• Sort and distribute all interdepartmental and incoming mail.
• Research all unidentifiable mail pieces to ensure correct delivery.
• Process all priority, certified and specialty mail.
• Apply correct postage to all outgoing mail.
• Maintain and order mailroom supplies.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.