Medical Assistant - Grandview Family Practice

Grow Your Career and Make an Impact at UPMC’s Grandview Family Practice

Are you a dedicated and compassionate Medical Assistant looking to take the next step in your career? UPMC’s Grandview Family Practice in Erie, PA is currently seeking a Full-Time Medical Assistant to join our team. This position offers variable day shifts between 7:45 AM and 5:00 PM, Monday through Friday—with no weekends or holidays required—making it an ideal opportunity for professionals who value both career growth and work-life balance.

At UPMC, we are committed to providing high-quality care to our patients and fostering a supportive environment for our team members. As part of our practice, you will play an essential role in supporting providers and patients alike. From checking schedules and managing patient flow, to collecting vital signs, performing screenings, and assisting with procedures, you’ll be a key part of our day-to-day operations. You’ll also be responsible for front-office tasks such as scheduling appointments, verifying insurance, preparing charts, and communicating important information to patients and families.

UPMC offers a comprehensive Total Rewards Benefits package designed to support your health, financial security, and professional development. We believe in helping our employees thrive, which is why we provide ongoing opportunities for training and advancement within one of the most respected health systems in the region.

If you're ready to be part of a collaborative, patient-centered team where your skills and dedication make a real difference every day, we encourage you to apply today. Your future starts here at UPMC Grandview Family Practice.

Responsibilities:

• Coordinate daily schedules and patient flow.
• Accompany patients to exam or procedure rooms and assist with mobility, dressing, specimen collection, and exam preparation.
• Collect patient histories, vital signs, and perform screenings in accordance with provider guidelines.
• Communicate care instructions clearly to patients and families to ensure understanding and continuity of care.
• Send and receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms and set up instruments and equipment in accordance with department protocols.
• Clean exam and procedure rooms, instruments, and equipment between patient visits to ensure proper infection control.
• Follow scheduled maintenance programs for cleaning and maintain accurate records.
• Manage supply inventory and restock exam and procedure rooms as needed.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health) and all UPMC Health System policies and procedures.
• Maintain strict confidentiality related to medical records and other data.
• Perform phlebotomy, EKGs, level one labs, and clinic procedures in accordance with established policies and procedures.
• Assist physicians with clinical procedures to support patient care.
• Document patient information accurately and thoroughly in the medical record.
• Answer calls and provide pertinent information, including patient education, as directed.
• Obtain lab and x-ray reports, hospital notes, referral information, and complete necessary forms and requisitions.
• Schedule patient appointments and coordinate follow-up as needed.
• Verify insurance coverage and confirm patient demographics for accuracy.
• Prepare and manage patient charts to ensure all information is complete, up-to-date, and properly filed.
• Perform other front office responsibilities as required.
• Administer injectable medication and vaccines when appropriate under the direction and supervision of a physician.